# Reviewflowz Help Center > Help center for Reviewflowz ## Nederlands ### Aan de slag - [Je team uitnodigen bij ReviewFlowz](https://help.reviewflowz.com/nl/articles/13127388-je-team-uitnodigen-bij-reviewflowz.md): Stapsgewijze handleiding om teamleden aan je ReviewFlowz-account toe te voegen - [Aan de slag met ReviewFlowz](https://help.reviewflowz.com/nl/articles/13128250-aan-de-slag-met-reviewflowz.md): Een goede start om de belangrijkste statistieken te begrijpen die ReviewFlowz voor je bijhoudt en hoe je onze grafieken leest. - [Ondersteunde Beoordelingsplatforms](https://help.reviewflowz.com/nl/articles/13128315-ondersteunde-beoordelingsplatforms.md): We ondersteunen meer dan 200 beoordelingsplatforms. Als het sterren heeft, kunnen wij het volgen 💪 - [Hoe je review-tags gebruikt in Reviewflowz](https://help.reviewflowz.com/nl/articles/13128339-hoe-je-review-tags-gebruikt-in-reviewflowz.md): Review-tags zorgen voor automatische categorisering van je reviews met behulp van AI-tagging - [Uitgebreide demo van Reviewflowz](https://help.reviewflowz.com/nl/articles/13660061-uitgebreide-demo-van-reviewflowz.md): Bekijk onze uitgebreide walkthrough van het Reviewflowz-platform - [Hoe koppel ik mijn Google Bedrijfsprofiel aan Reviewflowz en wat zijn de vereisten en oplossingen bij problemen?](https://help.reviewflowz.com/nl/articles/14298514-hoe-koppel-ik-mijn-google-bedrijfsprofiel-aan-reviewflowz-en-wat-zijn-de-vereisten-en-oplossingen-bij-problemen.md) - [Hoe beheer je recensieprofielen en abonnementen in Reviewflowz?](https://help.reviewflowz.com/nl/articles/14298534-hoe-beheer-je-recensieprofielen-en-abonnementen-in-reviewflowz.md) ### Rapportages - [Hoe ontdek je waar jouw app-gebruikers over klagen](https://help.reviewflowz.com/nl/articles/15922155-hoe-ontdek-je-waar-jouw-app-gebruikers-over-klagen.md): Drie simpele stappen: herken de belangrijkste thema's en lees de uitspraken, onderzoek je vermoedens met Claude of ChatGPT, en volg de issues die je actief aanpakt. - [Google Beoordeling Geschiedenis: Hoe Je Beoordelingen in de Tijd Inzichtelijk Maakt](https://help.reviewflowz.com/nl/articles/15646229-google-beoordeling-geschiedenis-hoe-je-beoordelingen-in-de-tijd-inzichtelijk-maakt.md): Google slaat je beoordelingengeschiedenis niet op. Ontdek de eenvoudige wiskunde om deze zelf te reconstrueren, waarom een achterafschatting nooit volledig accuraat is, en hoe je vanaf nu nauwkeuri... - [Hoe filters gebruiken op Reviewflowz?](https://help.reviewflowz.com/nl/articles/13169056-hoe-filters-gebruiken-op-reviewflowz.md) - [Hoe stel je een beoordelingen-leaderboard op voor je team \(en bespaar uren aan onderzoek\)](https://help.reviewflowz.com/nl/articles/13169080-hoe-stel-je-een-beoordelingen-leaderboard-op-voor-je-team-en-bespaar-uren-aan-onderzoek.md): In dit artikel lees je hoe je beoordelingen aan de juiste teamleden kunt toewijzen en hoe je een leaderboard maakt en deelt om bij te houden wie de meeste beoordelingen verzamelt. - [Hoe zoek je Google-recensies op basis van een naam of trefwoord?](https://help.reviewflowz.com/nl/articles/13256342-hoe-zoek-je-google-recensies-op-basis-van-een-naam-of-trefwoord.md) - [Hoe Je Eenvoudig Aangepaste Rapporten in Reviewflowz Creëert en Automatiseert](https://help.reviewflowz.com/nl/articles/13256354-hoe-je-eenvoudig-aangepaste-rapporten-in-reviewflowz-creeert-en-automatiseert.md) - [Mijn Beoordelingen Ontginnen voor Zakelijke Inzichten](https://help.reviewflowz.com/nl/articles/14137700-mijn-beoordelingen-ontginnen-voor-zakelijke-inzichten.md) ### Reviews exporteren en downloaden - [Klantbeoordelingen Exporteren naar CSV of Excel: Zo Doe Je Dat!](https://help.reviewflowz.com/nl/articles/13160918-klantbeoordelingen-exporteren-naar-csv-of-excel-zo-doe-je-dat.md): Wil je klantbeoordelingen exporteren voor analyse in CSV of Excel? Hier lees je hoe je dat doet zonder gedoe! - [Hoe vind ik de exacte datum van Google-beoordelingen?](https://help.reviewflowz.com/nl/articles/13161046-hoe-vind-ik-de-exacte-datum-van-google-beoordelingen.md): Google toont alleen relatieve datums voor beoordelingen, zoals '3 dagen geleden' of '3 weken geleden'. Met Reviewflowz kun je eenvoudig de exacte datums en tijden achterhalen, zelfs zonder toegang ... - [Hoe exporteer je Google-reviews naar Excel?](https://help.reviewflowz.com/nl/articles/13161174-hoe-exporteer-je-google-reviews-naar-excel.md): Google biedt alleen JSON-exporten van je reviews. De meeste online scrapers zijn tergend traag en geven alleen incomplete data. ### Integraties - [Zendesk verbinden met ReviewFlowz](https://help.reviewflowz.com/nl/articles/15733330-zendesk-verbinden-met-reviewflowz.md): Zet elke nieuwe recensie om in een Zendesk-ticket, geef een reactie vanuit Zendesk en plaats het direct op het beoordelingsplatform. De installatie duurt ongeveer vijf minuten. - [Hoe je beoordelingsmeldingen instelt in Slack](https://help.reviewflowz.com/nl/articles/13256524-hoe-je-beoordelingsmeldingen-instelt-in-slack.md): Ontvang nieuwe beoordelingen direct in een Slack-kanaal, reageer erop, vertaal ze en geef tags zonder Slack te verlaten. De installatie duurt slechts vijf minuten. - [Hoe krijg je een Slack-app goedgekeurd?](https://help.reviewflowz.com/nl/articles/13256552-hoe-krijg-je-een-slack-app-goedgekeurd.md) - [Toegang krijgen tot je beoordelingsgegevens bij Chat GPT & Claude met ReviewFlowz MCP](https://help.reviewflowz.com/nl/articles/13256384-toegang-krijgen-tot-je-beoordelingsgegevens-bij-chat-gpt-claude-met-reviewflowz-mcp.md) - [Microsoft Teams Koppelen aan Reviewflowz](https://help.reviewflowz.com/nl/articles/13256554-microsoft-teams-koppelen-aan-reviewflowz.md): Ontvang elke nieuwe beoordeling direct in je Microsoft Teams-kanaal. Beantwoord, label, vertaal en ontvang rapporten—all dat zonder uit Teams te stappen. De setup is in vijf minuten klaar. - [Hoe embed je een beoordelingswidget in WordPress?](https://help.reviewflowz.com/nl/articles/13256585-hoe-embed-je-een-beoordelingswidget-in-wordpress.md): Een beoordelingswidget embedden in WordPress is zo gedaan. Het kost je ongeveer 5 minuten. - [Problemen met het koppelen van je Google Bedrijfsprofiel oplossen](https://help.reviewflowz.com/nl/articles/15039537-problemen-met-het-koppelen-van-je-google-bedrijfsprofiel-oplossen.md): Heb je moeite met het verbinden van Google Bedrijfsprofiel aan ReviewFlowz? Hier vind je de oplossingen. ### Reviews beantwoorden - [Hoe AI gebruiken om te reageren op App Store & Google Play reviews](https://help.reviewflowz.com/nl/articles/15914617-hoe-ai-gebruiken-om-te-reageren-op-app-store-google-play-reviews.md): Vier manieren om app-reviews te beantwoorden met door AI gegenereerde concepten die zijn gebaseerd op je eigen eerdere reacties: volledige automatisering, je helpdesk, Slack of Teams, en de antwoor... - [Hoe pas je AI-antwoorden op beoordelingen aan](https://help.reviewflowz.com/nl/articles/13256422-hoe-pas-je-ai-antwoorden-op-beoordelingen-aan.md) - [Hoe je reageert op beoordelingen met Reviewflowz](https://help.reviewflowz.com/nl/articles/13256433-hoe-je-reageert-op-beoordelingen-met-reviewflowz.md) - [Hoe gebruik je AI om automatisch te reageren op reviews?](https://help.reviewflowz.com/nl/articles/13256441-hoe-gebruik-je-ai-om-automatisch-te-reageren-op-reviews.md) - [Hoe AI gebruiken om te reageren op je Google-recensies via Google Business Manager?](https://help.reviewflowz.com/nl/articles/13589033-hoe-ai-gebruiken-om-te-reageren-op-je-google-recensies-via-google-business-manager.md) - [Hoe schrijf je een effectieve prompt voor Google AI Review Antwoorden](https://help.reviewflowz.com/nl/articles/14133913-hoe-schrijf-je-een-effectieve-prompt-voor-google-ai-review-antwoorden.md) ### Meer reviews krijgen - [Hoe je gepersonaliseerde beoordelingen verzamelt met Reviewflowz](https://help.reviewflowz.com/nl/articles/13130273-hoe-je-gepersonaliseerde-beoordelingen-verzamelt-met-reviewflowz.md) - [Hoe je de prestaties van je beoordelingen volgen met Magic Links](https://help.reviewflowz.com/nl/articles/13130294-hoe-je-de-prestaties-van-je-beoordelingen-volgen-met-magic-links.md) - [Hoe maak je een Google-reviewlink en QR-code die werkt op iPhones?](https://help.reviewflowz.com/nl/articles/13130336-hoe-maak-je-een-google-reviewlink-en-qr-code-die-werkt-op-iphones.md): In dit artikel laten we je zien hoe je een Google-reviewlink maakt die goed werkt op iPhones en die je met een gerust hart kunt delen op sociale media, je website en met klanten. - [Waarom alle gratis Google Review Calculators FOUT zijn](https://help.reviewflowz.com/nl/articles/13133717-waarom-alle-gratis-google-review-calculators-fout-zijn.md) - [Hoe je meer Google-reviews voor je restaurant kunt krijgen](https://help.reviewflowz.com/nl/articles/13133768-hoe-je-meer-google-reviews-voor-je-restaurant-kunt-krijgen.md) - [Moet je Medewerkers Betalen per Beoordeling? \(Voor- en Nadelen\)](https://help.reviewflowz.com/nl/articles/13611031-moet-je-medewerkers-betalen-per-beoordeling-voor-en-nadelen.md) - [Hoe motiveer je je team om op de juiste manier meer reviews te verzamelen?](https://help.reviewflowz.com/nl/articles/14138971-hoe-motiveer-je-je-team-om-op-de-juiste-manier-meer-reviews-te-verzamelen.md) ### Compliance & Review Policy - [SMS-beoordelingsverzoeken: sms-wetten voor bedrijven in begrijpelijke taal](https://help.reviewflowz.com/nl/articles/15908054-sms-beoordelingsverzoeken-sms-wetten-voor-bedrijven-in-begrijpelijke-taal.md): Ja, je kunt je klanten sms'en om ze om een recensie te vragen. De Amerikaanse sms-regels in begrijpelijke taal, wat Reviewflowz regelt en wat jouw verantwoordelijkheid is. - [Hoe je een neppe of oneerlijke Google-recensie kunt verwijderen](https://help.reviewflowz.com/nl/articles/15117475-hoe-je-een-neppe-of-oneerlijke-google-recensie-kunt-verwijderen.md): De meeste negatieve Google-recensies kun je niet verwijderen. Hier lees je hoe je recensies kunt melden die wél verwijderbaar zijn, welke de moeite waard zijn om te melden, en wat je met de rest ku... - [Is het legaal om om beoordelingen te vragen?](https://help.reviewflowz.com/nl/articles/15505488-is-het-legaal-om-om-beoordelingen-te-vragen.md): Ja, het is legaal om om beoordelingen te vragen. Waar de Amerikaanse wet, Google, Tripadvisor en G2 de grens trekken, en wat je precies moet doen. ## English ### Getting started - [How to invite your team on Reviewflowz](https://help.reviewflowz.com/en/articles/13127388-how-to-invite-your-team-on-reviewflowz.md): Step by step guide to invite team members to your Reviewflowz account - [Getting started with reviewflowz](https://help.reviewflowz.com/en/articles/13128250-getting-started-with-reviewflowz.md): A good starting point to understand the key metrics reviewflowz will track for you and how to read our main charts - [Review platforms we support](https://help.reviewflowz.com/en/articles/13128315-review-platforms-we-support.md): We support over 200 review platforms. If it's got stars, we can track it 💪 - [How to use review tags on Reviewflowz](https://help.reviewflowz.com/en/articles/13128339-how-to-use-review-tags-on-reviewflowz.md): Review tags help categorize reviews automatically with automated AI tagging - [Full Demo Walkthrough of Reviewflowz](https://help.reviewflowz.com/en/articles/13660061-full-demo-walkthrough-of-reviewflowz.md): Here's a full walkthrough of the Reviewflowz platform - [How do I connect my Google Business Profile to Reviewflowz, and what are the requirements and troubleshooting steps?](https://help.reviewflowz.com/en/articles/14298514-how-do-i-connect-my-google-business-profile-to-reviewflowz-and-what-are-the-requirements-and-troubleshooting-steps.md) - [How can I manage review profiles and subscription plans in Reviewflowz?](https://help.reviewflowz.com/en/articles/14298534-how-can-i-manage-review-profiles-and-subscription-plans-in-reviewflowz.md) ### Reporting - [How to analyze what your app users are actually complaining about](https://help.reviewflowz.com/en/articles/15922155-how-to-analyze-what-your-app-users-are-actually-complaining-about.md): Three ways to find what's wrong: surface the themes and read the quotes, interrogate a hypothesis with Claude or ChatGPT, and tag the topics you're actively fixing. - [Google review history: how to see your rating over time](https://help.reviewflowz.com/en/articles/15646229-google-review-history-how-to-see-your-rating-over-time.md): Google doesn't store your rating history. Here's the simple maths to rebuild it, why a backward estimate is never exact, and how to track it accurately from now on. - [How to use filters on Reviewflowz?](https://help.reviewflowz.com/en/articles/13169056-how-to-use-filters-on-reviewflowz.md) - [How to set up a review leaderboard for your team \(and save hours of investigation\)](https://help.reviewflowz.com/en/articles/13169080-how-to-set-up-a-review-leaderboard-for-your-team-and-save-hours-of-investigation.md): This article explains how to assign reviews to the right team members, and how to build and share a leaderboard to keep track of who's bringing in the most reviews. - [How to search google reviews by name?](https://help.reviewflowz.com/en/articles/13256342-how-to-search-google-reviews-by-name.md) - [How to create and automate custom reports on Reviewflowz](https://help.reviewflowz.com/en/articles/13256354-how-to-create-and-automate-custom-reports-on-reviewflowz.md) - [Mining Your Reviews for Business Insights](https://help.reviewflowz.com/en/articles/14137700-mining-your-reviews-for-business-insights.md) ### Export & Download reviews - [How to Export Customer Reviews to CSV or Excel?](https://help.reviewflowz.com/en/articles/13160918-how-to-export-customer-reviews-to-csv-or-excel.md) - [How to get the exact date for google reviews?](https://help.reviewflowz.com/en/articles/13161046-how-to-get-the-exact-date-for-google-reviews.md): Google only shows relative dates for reviews. But you can get exact dates and times with Reviewflowz, even if you don't have Google My Business access. - [How to export Google reviews to Excel?](https://help.reviewflowz.com/en/articles/13161174-how-to-export-google-reviews-to-excel.md): Google only provides JSON exports of your reviews, and most online scrapers are painfully slow, and only provide incomplete data. ### Integrations - [Connecting Zendesk with Reviewflowz](https://help.reviewflowz.com/en/articles/15733330-connecting-zendesk-with-reviewflowz.md): Turn every new review into a Zendesk ticket, then reply from Zendesk and have it post straight back to the review platform. Setup takes about five minutes. - [How to set up review alerts on Slack](https://help.reviewflowz.com/en/articles/13256524-how-to-set-up-review-alerts-on-slack.md): Get every new review in a Slack channel, then reply, translate, and tag it without leaving Slack. Setup takes about five minutes. - [How to get a Slack app approved?](https://help.reviewflowz.com/en/articles/13256552-how-to-get-a-slack-app-approved.md) - [How to access your review data on Chat GPT & Claude with reviewflowz MCP?](https://help.reviewflowz.com/en/articles/13256384-how-to-access-your-review-data-on-chat-gpt-claude-with-reviewflowz-mcp.md) - [Connecting Microsoft Teams with Reviewflowz](https://help.reviewflowz.com/en/articles/13256554-connecting-microsoft-teams-with-reviewflowz.md): Get every new review in your Microsoft Teams channel, then reply, tag, translate, and get reports without leaving Teams. Setup takes about five minutes. - [How to embed a review widget on Wordpress?](https://help.reviewflowz.com/en/articles/13256585-how-to-embed-a-review-widget-on-wordpress.md): Embedding a review widget on Wordpress is as easy as 1 - 2 - 3 and it takes 5 minutes. - [Troubleshooting your Google Business Profile Manager connection](https://help.reviewflowz.com/en/articles/15039537-troubleshooting-your-google-business-profile-manager-connection.md): If you're having trouble connecting Google Business Profile to reviewflowz, this is where we find solutions. ### Reply to reviews - [Reply to Google reviews from your phone in 2 minutes with rich email alerts](https://help.reviewflowz.com/en/articles/16019874-reply-to-google-reviews-from-your-phone-in-2-minutes-with-rich-email-alerts.md): Turn on Allow replies to respond to reviews straight from your ReviewFlowz email alert. Get an AI draft, edit it, and post it to Google without leaving your inbox. Works in Gmail and Yahoo Mail. - [How to reply to App Store & Google Play reviews with AI](https://help.reviewflowz.com/en/articles/15914617-how-to-reply-to-app-store-google-play-reviews-with-ai.md): Four ways to reply to app reviews with AI drafts trained on your own posted replies: full automation, your helpdesk, Slack or Teams, and the reply queue. - [How to Turn a 1-Star Google Review Into a 5-Star One](https://help.reviewflowz.com/en/articles/15645914-how-to-turn-a-1-star-google-review-into-a-5-star-one.md): You can't change a customer's review, only they can. Here's how to recover a 1-star: fix the customer's problem, get them to update the rating, and build a system to catch the next one fast. - [How to customize your AI review replies](https://help.reviewflowz.com/en/articles/13256422-how-to-customize-your-ai-review-replies.md) - [How to reply to reviews on Reviewflowz](https://help.reviewflowz.com/en/articles/13256433-how-to-reply-to-reviews-on-reviewflowz.md) - [How to reply automatically to reviews with AI?](https://help.reviewflowz.com/en/articles/13256441-how-to-reply-automatically-to-reviews-with-ai.md) - [How to connect Reviewflowz to the App Store?](https://help.reviewflowz.com/en/articles/13256503-how-to-connect-reviewflowz-to-the-app-store.md) - [How to use AI to reply to your Google reviews in Google Business Manager?](https://help.reviewflowz.com/en/articles/13589033-how-to-use-ai-to-reply-to-your-google-reviews-in-google-business-manager.md) - [How to Write a Good Prompt for Google AI Review Replies](https://help.reviewflowz.com/en/articles/14133913-how-to-write-a-good-prompt-for-google-ai-review-replies.md) ### Get more reviews - [How to collect custom testimonials with Reviewflowz](https://help.reviewflowz.com/en/articles/13130273-how-to-collect-custom-testimonials-with-reviewflowz.md) - [How to track your review collection performance with Magic Links](https://help.reviewflowz.com/en/articles/13130294-how-to-track-your-review-collection-performance-with-magic-links.md) - [How to generate a google review link & QR code that works on iPhones?](https://help.reviewflowz.com/en/articles/13130336-how-to-generate-a-google-review-link-qr-code-that-works-on-iphones.md): In this post, we'll cover how to generate a google review link that works on iPhones, and that you can use safely across your socials, website, and customer communications - [Why Free Google Review Calculators are all WRONG](https://help.reviewflowz.com/en/articles/13133717-why-free-google-review-calculators-are-all-wrong.md) - [How to get more google reviews for your restaurant](https://help.reviewflowz.com/en/articles/13133768-how-to-get-more-google-reviews-for-your-restaurant.md) - [Should You Pay Staff Per Review? \(Pros & Cons\)](https://help.reviewflowz.com/en/articles/13611031-should-you-pay-staff-per-review-pros-cons.md) - [How to Incentivize Your Team to Collect More Reviews \(The Right Way\)](https://help.reviewflowz.com/en/articles/14138971-how-to-incentivize-your-team-to-collect-more-reviews-the-right-way.md) ### Compliance & Review Policy - [SMS review requests: texting laws for business in plain English](https://help.reviewflowz.com/en/articles/15908054-sms-review-requests-texting-laws-for-business-in-plain-english.md): Yes, you can text your own customers review requests. The US texting rules in plain English, what Reviewflowz handles, and what stays with you. - [Google review policy: the myths everyone repeats, debunked with Google's own words](https://help.reviewflowz.com/en/articles/15809716-google-review-policy-the-myths-everyone-repeats-debunked-with-google-s-own-words.md): If a claim about Google review policy isn't on a Google support page, it isn't policy. Every common myth \(QR codes, on-premise asks, review gating, the spam filter, ranking\) given a verdict and che... - [How to Remove a Fake or Unfair Google Review](https://help.reviewflowz.com/en/articles/15117475-how-to-remove-a-fake-or-unfair-google-review.md): Most bad Google reviews can't be removed. Here's how to report the ones that can, which are worth reporting, and what to do with the rest. - [Is it legal to ask for reviews?](https://help.reviewflowz.com/en/articles/15505488-is-it-legal-to-ask-for-reviews.md): Yes, asking for reviews is legal. Where US law, Google, Tripadvisor, and G2 draw the line, and what to actually do. ## Français ### Débuter sur Reviewflowz - [Inviter ton équipe sur Reviewflowz](https://help.reviewflowz.com/fr/articles/13127388-inviter-ton-equipe-sur-reviewflowz.md): Étapes simples pour ajouter des membres à ton compte Reviewflowz - [Premier pas avec ReviewFlowz](https://help.reviewflowz.com/fr/articles/13128250-premier-pas-avec-reviewflowz.md): Guide pratique pour comprendre les principaux indicateurs suivis par ReviewFlowz et maîtriser la lecture de nos graphiques. - [Plateformes d'avis que nous prenons en charge](https://help.reviewflowz.com/fr/articles/13128315-plateformes-d-avis-que-nous-prenons-en-charge.md): Nous prenons en charge plus de 200 plateformes d'avis. Si ça a des étoiles, on peut le suivre 💪 - [Comment utiliser les balises de révision sur ReviewFlowz](https://help.reviewflowz.com/fr/articles/13128339-comment-utiliser-les-balises-de-revision-sur-reviewflowz.md): Les balises de révision permettent de trier les avis automatiquement grâce à un étiquetage AI. - [Découvre toutes les fonctionnalités de Reviewflowz](https://help.reviewflowz.com/fr/articles/13660061-decouvre-toutes-les-fonctionnalites-de-reviewflowz.md): Une introduction détaillée à la plateforme Reviewflowz - [Comment lier mon profil d'entreprise Google à Reviewflowz : exigences et étapes de dépannage](https://help.reviewflowz.com/fr/articles/14298514-comment-lier-mon-profil-d-entreprise-google-a-reviewflowz-exigences-et-etapes-de-depannage.md) - [Comment gérer ses profils de revue et abonnements sur Reviewflowz ?](https://help.reviewflowz.com/fr/articles/14298534-comment-gerer-ses-profils-de-revue-et-abonnements-sur-reviewflowz.md) ### Reporting - [Comment comprendre les véritables plaintes de tes utilisateurs d'application](https://help.reviewflowz.com/fr/articles/15922155-comment-comprendre-les-veritables-plaintes-de-tes-utilisateurs-d-application.md): Trois façons pour découvrir ce qui cloche : identifier les thèmes et lire les citations, tester une hypothèse avec Claude ou ChatGPT, et taguer les sujets en cours de résolution. - [Historique des avis Google : comment visualiser l'évolution de ta note](https://help.reviewflowz.com/fr/articles/15646229-historique-des-avis-google-comment-visualiser-l-evolution-de-ta-note.md): Google ne conserve pas l'historique de tes évaluations. Découvre comment le reconstituer simplement, pourquoi il est impossible d'obtenir une estimation parfaitement fiable par le passé, et la méth... - [Comment utiliser les filtres sur Reviewflowz ?](https://help.reviewflowz.com/fr/articles/13169056-comment-utiliser-les-filtres-sur-reviewflowz.md) - [Comment créer un tableau de classement des avis pour ton équipe \(et gagner du temps\)](https://help.reviewflowz.com/fr/articles/13169080-comment-creer-un-tableau-de-classement-des-avis-pour-ton-equipe-et-gagner-du-temps.md): Cet article te montre comment assigner les avis aux bons membres de l'équipe et comment configurer et partager un tableau de classement pour savoir qui reçoit le plus d'avis. - [Comment chercher des avis Google par mot-clé ?](https://help.reviewflowz.com/fr/articles/13256342-comment-chercher-des-avis-google-par-mot-cle.md) - [Comment créer et automatiser des rapports personnalisés sur ReviewFlowz](https://help.reviewflowz.com/fr/articles/13256354-comment-creer-et-automatiser-des-rapports-personnalises-sur-reviewflowz.md) - [Tirer des insights des avis clients](https://help.reviewflowz.com/fr/articles/14137700-tirer-des-insights-des-avis-clients.md) ### Exporter & Télécharger vos avis - [Comment Exporter des Avis Clients en Format CSV ou Excel ?](https://help.reviewflowz.com/fr/articles/13160918-comment-exporter-des-avis-clients-en-format-csv-ou-excel.md) - [Comment connaître la date précise des avis Google ?](https://help.reviewflowz.com/fr/articles/13161046-comment-connaitre-la-date-precise-des-avis-google.md): Google n'affiche que des dates relatives pour les avis. Avec Reviewflowz, tu peux obtenir des dates et heures précises, même sans accès à Google My Business. - [Comment exporter vos avis Google vers Excel facilement](https://help.reviewflowz.com/fr/articles/13161174-comment-exporter-vos-avis-google-vers-excel-facilement.md): Google ne propose que des exports JSON de vos avis, et la plupart des scrapers en ligne sont très lents et fournissent des données partielles. ### Intégrations - [Connecter Zendesk à Reviewflowz](https://help.reviewflowz.com/fr/articles/15733330-connecter-zendesk-a-reviewflowz.md): Transforme chaque nouvel avis en ticket Zendesk, réponds directement depuis Zendesk et publie sur la plateforme d'avis. Installation rapide en cinq minutes. - [Comment configurer les alertes de revue sur Slack](https://help.reviewflowz.com/fr/articles/13256524-comment-configurer-les-alertes-de-revue-sur-slack.md): Reçois chaque nouvelle revue dans un canal Slack, puis réponds-y, traduis-la et étiquette-la sans quitter Slack. Cela prend environ cinq minutes à configurer. - [Comment faire approuver une application Slack ?](https://help.reviewflowz.com/fr/articles/13256552-comment-faire-approuver-une-application-slack.md) - [Comment accéder à vos données d'avis avec Chat GPT et Claude grâce à ReviewFlowz MCP ?](https://help.reviewflowz.com/fr/articles/13256384-comment-acceder-a-vos-donnees-d-avis-avec-chat-gpt-et-claude-grace-a-reviewflowz-mcp.md) - [Connecter Microsoft Teams à Reviewflowz](https://help.reviewflowz.com/fr/articles/13256554-connecter-microsoft-teams-a-reviewflowz.md): Reçois chaque nouvel avis directement dans ton canal Microsoft Teams, puis réponds, tague, traduis et obtiens des rapports sans quitter Teams. La mise en place est rapide, environ cinq minutes. - [Comment intégrer un widget d’avis sur WordPress ?](https://help.reviewflowz.com/fr/articles/13256585-comment-integrer-un-widget-d-avis-sur-wordpress.md): Intégrer un widget d’avis sur WordPress, c’est simple comme bonjour. Ça prend environ 5 minutes. - [Résoudre les problèmes de connexion au gestionnaire de profil Google Business](https://help.reviewflowz.com/fr/articles/15039537-resoudre-les-problemes-de-connexion-au-gestionnaire-de-profil-google-business.md): Tu as des difficultés à connecter Google Business Profile à ReviewFlowz ? Voici comment les résoudre. ### Répondre à vos avis - [Comment utiliser l'IA pour répondre aux avis sur l'App Store et Google Play](https://help.reviewflowz.com/fr/articles/15914617-comment-utiliser-l-ia-pour-repondre-aux-avis-sur-l-app-store-et-google-play.md): Quatre méthodes pour répondre aux avis des applications en utilisant des brouillons générés par IA basés sur vos réponses passées : réponse automatisée, via ton service client, Slack ou Teams, et l... - [Personnaliser les Réponses IA aux Avis](https://help.reviewflowz.com/fr/articles/13256422-personnaliser-les-reponses-ia-aux-avis.md) - [Comment gérer tes avis sur ReviewFlowz](https://help.reviewflowz.com/fr/articles/13256433-comment-gerer-tes-avis-sur-reviewflowz.md) - [Comment utiliser l'IA pour répondre aux avis ?](https://help.reviewflowz.com/fr/articles/13256441-comment-utiliser-l-ia-pour-repondre-aux-avis.md) - [Comment connecter ReviewFlowz à l’App Store ?](https://help.reviewflowz.com/fr/articles/13256503-comment-connecter-reviewflowz-a-l-app-store.md) - [Comment utiliser l'IA pour répondre aux avis Google via Google Business Manager ?](https://help.reviewflowz.com/fr/articles/13589033-comment-utiliser-l-ia-pour-repondre-aux-avis-google-via-google-business-manager.md) - [Comment créer efficacement des prompts pour les réponses de Google AI aux avis](https://help.reviewflowz.com/fr/articles/14133913-comment-creer-efficacement-des-prompts-pour-les-reponses-de-google-ai-aux-avis.md) ### Obtenir plus d'avis - [Comment obtenir des témoignages personnalisés avec ReviewFlowz](https://help.reviewflowz.com/fr/articles/13130273-comment-obtenir-des-temoignages-personnalises-avec-reviewflowz.md): Collecter des avis clients directement et adapter vos formulaires simplement. - [Comment optimiser votre collecte d'avis avec les Magic Links](https://help.reviewflowz.com/fr/articles/13130294-comment-optimiser-votre-collecte-d-avis-avec-les-magic-links.md) - [Comment créer un lien d'avis Google et un QR code qui marchent sur iPhone ?](https://help.reviewflowz.com/fr/articles/13130336-comment-creer-un-lien-d-avis-google-et-un-qr-code-qui-marchent-sur-iphone.md): Dans cet article, découvre comment créer un lien d'avis Google qui fonctionne avec iPhones et que tu peux utiliser partout : sur les réseaux sociaux, ton site web ou tes échanges avec les clients. - [Pourquoi tous les calculateurs gratuits de Google Review sont trompeurs](https://help.reviewflowz.com/fr/articles/13133717-pourquoi-tous-les-calculateurs-gratuits-de-google-review-sont-trompeurs.md) - [Comment obtenir plus d'avis Google pour ton restaurant](https://help.reviewflowz.com/fr/articles/13133768-comment-obtenir-plus-d-avis-google-pour-ton-restaurant.md) - [L'incitation au personnel pour chaque avis : avantages et inconvénients](https://help.reviewflowz.com/fr/articles/13611031-l-incitation-au-personnel-pour-chaque-avis-avantages-et-inconvenients.md): Faut-il encourager ton équipe à obtenir des avis ? Voici ce qu'il faut savoir. - [Comment encourager ton équipe à recueillir plus d'avis \(de la bonne manière\)](https://help.reviewflowz.com/fr/articles/14138971-comment-encourager-ton-equipe-a-recueillir-plus-d-avis-de-la-bonne-maniere.md) ### Compliance & Review Policy - [Envoi de SMS pour avis : comprend les lois simplement](https://help.reviewflowz.com/fr/articles/15908054-envoi-de-sms-pour-avis-comprend-les-lois-simplement.md): Oui, tu peux envoyer des SMS à tes clients pour demander des avis. Les lois américaines sur les SMS expliquées simplement, ce que Reviewflowz gère et ce qui est de ta responsabilité. - [Comment retirer un avis Google mensonger ou injuste](https://help.reviewflowz.com/fr/articles/15117475-comment-retirer-un-avis-google-mensonger-ou-injuste.md): La majorité des avis négatifs sur Google ne peuvent pas être retirés. Découvre comment signaler ceux qui peuvent l'être, lesquels valent la peine d'être signalés, et comment traiter ceux qui restent. - [Est-il légal de demander des avis ?](https://help.reviewflowz.com/fr/articles/15505488-est-il-legal-de-demander-des-avis.md): Oui, demander des avis est légal. Découvrez où la loi américaine, Google, Tripadvisor et G2 posent des limites, et comment s'y prendre correctement. ## Deutsch ### Erste Schritte - [So lädst du dein Team zu ReviewFlowz ein](https://help.reviewflowz.com/de/articles/13127388-so-ladst-du-dein-team-zu-reviewflowz-ein.md): Eine Schritt-für-Schritt-Anleitung, um Teammitglieder zu deinem ReviewFlowz-Konto einzuladen. - [Erste Schritte mit ReviewFlowz](https://help.reviewflowz.com/de/articles/13128250-erste-schritte-mit-reviewflowz.md): Ein guter Ausgangspunkt, um die Hauptkennzahlen zu verstehen, die ReviewFlowz für dich verfolgt und wie du unsere wichtigsten Diagramme interpretierst. - [Unterstützte Bewertungsplattformen](https://help.reviewflowz.com/de/articles/13128315-unterstutzte-bewertungsplattformen.md): ReviewFlowz unterstützt über 200 Bewertungsplattformen. Hat die Plattform Sterne? Dann können wir sie verfolgen 💪 - [Bewertungstags auf ReviewFlowz verwenden](https://help.reviewflowz.com/de/articles/13128339-bewertungstags-auf-reviewflowz-verwenden.md): Bewertungstags helfen dir, mit automatischer KI-Unterstützung Bewertungen zu kategorisieren. - [Umfassende Demo-Anleitung für Reviewflowz](https://help.reviewflowz.com/de/articles/13660061-umfassende-demo-anleitung-fur-reviewflowz.md): Hier findest du eine vollständige Tour durch die Reviewflowz-Plattform - [Wie du dein Google Business-Profil mit Reviewflowz verbindest und welche Voraussetzungen sowie Schritte zur Problemlösung wichtig sind](https://help.reviewflowz.com/de/articles/14298514-wie-du-dein-google-business-profil-mit-reviewflowz-verbindest-und-welche-voraussetzungen-sowie-schritte-zur-problemlosung-wichtig-sind.md) - [Wie verwalte ich Bewertungsprofile und Abos in ReviewFlowz?](https://help.reviewflowz.com/de/articles/14298534-wie-verwalte-ich-bewertungsprofile-und-abos-in-reviewflowz.md) ### Berichte - [Wie Sie herausfinden, worüber sich Ihre App-Nutzer wirklich beschweren](https://help.reviewflowz.com/de/articles/15922155-wie-sie-herausfinden-woruber-sich-ihre-app-nutzer-wirklich-beschweren.md): Drei Wege, um Probleme zu erkennen: Themen aufdecken und Zitate lesen, eine Hypothese mit Claude oder ChatGPT überprüfen und die Themen markieren, die Sie aktiv angehen. - [Google-Bewertungshistorie: Wie du deine Bewertungen im Zeitverlauf ansehen kannst](https://help.reviewflowz.com/de/articles/15646229-google-bewertungshistorie-wie-du-deine-bewertungen-im-zeitverlauf-ansehen-kannst.md): Google speichert deine Bewertungshistorie nicht. Hier zeigen wir dir, wie du sie einfach rekonstruiert, warum eine Rückwärts-Prognose nie genau ist und wie du sie von jetzt an genau überwachen kannst. - [Wie du Filter auf ReviewFlowz verwendest](https://help.reviewflowz.com/de/articles/13169056-wie-du-filter-auf-reviewflowz-verwendest.md) - [So richtest du eine Bewertungsliste für dein Team ein \(und sparst jede Menge Zeit\)](https://help.reviewflowz.com/de/articles/13169080-so-richtest-du-eine-bewertungsliste-fur-dein-team-ein-und-sparst-jede-menge-zeit.md): In diesem Artikel erfährst du, wie du Bewertungen richtig zuordnest und eine Tabelle erstellst und teilst, um im Blick zu behalten, wer die meisten Bewertungen erhält. - [Wie kann man Google-Bewertungen nach Namen durchsuchen?](https://help.reviewflowz.com/de/articles/13256342-wie-kann-man-google-bewertungen-nach-namen-durchsuchen.md) - [Wie du benutzerdefinierte Berichte mit Reviewflowz erstellst und automatisierst](https://help.reviewflowz.com/de/articles/13256354-wie-du-benutzerdefinierte-berichte-mit-reviewflowz-erstellst-und-automatisierst.md) - [Gewinnung von Geschäftseinblicken aus Ihren Bewertungen](https://help.reviewflowz.com/de/articles/14137700-gewinnung-von-geschaftseinblicken-aus-ihren-bewertungen.md) ### Bewertungen exportieren und herunterladen - [Wie exportiere ich Kundenbewertungen in eine CSV- oder Excel-Datei?](https://help.reviewflowz.com/de/articles/13160918-wie-exportiere-ich-kundenbewertungen-in-eine-csv-oder-excel-datei.md) - [Wie erhalte ich das exakte Datum für Google-Bewertungen?](https://help.reviewflowz.com/de/articles/13161046-wie-erhalte-ich-das-exakte-datum-fur-google-bewertungen.md): Google zeigt nur relative Zeitangaben für Bewertungen an. Mit Reviewflowz kannst du jedoch genaue Daten und Zeiten erhalten, auch ohne Zugriff auf Google My Business. - [Wie kannst du Google-Bewertungen nach Excel exportieren?](https://help.reviewflowz.com/de/articles/13161174-wie-kannst-du-google-bewertungen-nach-excel-exportieren.md): Google ermöglicht nur JSON-Exporte deiner Bewertungen, und die meisten Online-Scraper sind extrem langsam und liefern oft unvollständige Daten. ### Integrationen - [Zendesk mit Reviewflowz verbinden](https://help.reviewflowz.com/de/articles/15733330-zendesk-mit-reviewflowz-verbinden.md): Verwandele jede neue Bewertung in ein Zendesk-Ticket, antworte direkt aus Zendesk und lass es automatisch auf die Bewertungsplattform zurückposten. Die Einrichtung dauert nur etwa fünf Minuten. - [Wie Du Überprüfungs-Benachrichtigungen in Slack einrichtest](https://help.reviewflowz.com/de/articles/13256524-wie-du-uberprufungs-benachrichtigungen-in-slack-einrichtest.md): Erhalte Deine neuesten Bewertungen direkt in einem Slack-Kanal und beantworte, übersetze sowie tagge sie, ohne Slack zu verlassen. Die Einrichtung dauert ca. fünf Minuten. - [Wie bekomme ich die Genehmigung für eine Slack-App?](https://help.reviewflowz.com/de/articles/13256552-wie-bekomme-ich-die-genehmigung-fur-eine-slack-app.md) - [Wie du mit ReviewFlowz MCP auf Bewertungsdaten in ChatGPT & Claude zugreifst](https://help.reviewflowz.com/de/articles/13256384-wie-du-mit-reviewflowz-mcp-auf-bewertungsdaten-in-chatgpt-claude-zugreifst.md) - [Microsoft Teams mit Reviewflowz verbinden](https://help.reviewflowz.com/de/articles/13256554-microsoft-teams-mit-reviewflowz-verbinden.md): Erhalte neue Bewertungen direkt in deinem Microsoft Teams-Kanal. Antworte, markiere, übersetze und erstelle Berichte, ohne Teams verlassen zu müssen. Die Einrichtung dauert etwa fünf Minuten. - [Wie bettet man ein Bewertungs-Widget in WordPress ein?](https://help.reviewflowz.com/de/articles/13256585-wie-bettet-man-ein-bewertungs-widget-in-wordpress-ein.md): Ein Bewertungs-Widget in WordPress einzubetten ist kinderleicht und dauert nur etwa 5 Minuten. - [Probleme bei der Verbindung mit dem Google Business Profile Manager lösen](https://help.reviewflowz.com/de/articles/15039537-probleme-bei-der-verbindung-mit-dem-google-business-profile-manager-losen.md): Wenn du Schwierigkeiten hast, Google Business Profile mit ReviewFlowz zu verbinden, findest du hier Lösungen. ### Auf Bewertungen antworten - [Wie du mit Hilfe von KI auf App Store & Google Play-Bewertungen antwortest](https://help.reviewflowz.com/de/articles/15914617-wie-du-mit-hilfe-von-ki-auf-app-store-google-play-bewertungen-antwortest.md): Vier Ansätze für Antworten auf App-Bewertungen mit KI-Vorlagen, die auf deinen bisherigen Antworten basieren: Vollautomatisierung, dein Helpdesk, Slack oder Teams und die Antwortwarteschlange. - [So passt du deine KI-Bewertungsantworten an](https://help.reviewflowz.com/de/articles/13256422-so-passt-du-deine-ki-bewertungsantworten-an.md) - [Wie du auf Bewertungen bei Reviewflowz antwortest](https://help.reviewflowz.com/de/articles/13256433-wie-du-auf-bewertungen-bei-reviewflowz-antwortest.md) - [Wie beantworte ich Bewertungen automatisch mit KI?](https://help.reviewflowz.com/de/articles/13256441-wie-beantworte-ich-bewertungen-automatisch-mit-ki.md) - [Wie verbindest du ReviewFlowz mit dem App Store?](https://help.reviewflowz.com/de/articles/13256503-wie-verbindest-du-reviewflowz-mit-dem-app-store.md) - [So nutzt du KI, um auf Google-Bewertungen im Google Business Manager zu antworten](https://help.reviewflowz.com/de/articles/13589033-so-nutzt-du-ki-um-auf-google-bewertungen-im-google-business-manager-zu-antworten.md) - [Wie du einen effektiven Prompt für Google AI Review-Antworten erstellst](https://help.reviewflowz.com/de/articles/14133913-wie-du-einen-effektiven-prompt-fur-google-ai-review-antworten-erstellst.md) ### Mehr Bewertungen erhalten - [Wie du mit ReviewFlowz benutzerdefinierte Testimonials sammelst](https://help.reviewflowz.com/de/articles/13130273-wie-du-mit-reviewflowz-benutzerdefinierte-testimonials-sammelst.md) - [Wie du die Effizienz deiner Bewertungssammlung mit Magic Links verfolgen kannst](https://help.reviewflowz.com/de/articles/13130294-wie-du-die-effizienz-deiner-bewertungssammlung-mit-magic-links-verfolgen-kannst.md) - [Wie erstelle ich einen Google-Bewertungslink und QR-Code für iPhones?](https://help.reviewflowz.com/de/articles/13130336-wie-erstelle-ich-einen-google-bewertungslink-und-qr-code-fur-iphones.md): In diesem Artikel zeigen wir dir, wie du einen Google-Bewertungslink erstellst, der auch auf iPhones funktioniert, und wie du ihn sicher auf deinen sozialen Netzwerken, deiner Website und in der Ku... - [Warum kostenlose Google-Bewertungsrechner immer FALSCH sind](https://help.reviewflowz.com/de/articles/13133717-warum-kostenlose-google-bewertungsrechner-immer-falsch-sind.md) - [Mehr Google-Bewertungen für dein Restaurant erhalten](https://help.reviewflowz.com/de/articles/13133768-mehr-google-bewertungen-fur-dein-restaurant-erhalten.md) - [Sollte man Mitarbeiter pro Bewertung vergüten? \(Vor- und Nachteile\)](https://help.reviewflowz.com/de/articles/13611031-sollte-man-mitarbeiter-pro-bewertung-verguten-vor-und-nachteile.md) - [Wie du dein Team motivierst, mehr Bewertungen zu sammeln \(auf die richtige Weise\)](https://help.reviewflowz.com/de/articles/14138971-wie-du-dein-team-motivierst-mehr-bewertungen-zu-sammeln-auf-die-richtige-weise.md) ### Compliance & Review Policy - [SMS-Bewertungsanfragen: SMS-Gesetze für Unternehmen einfach erklärt](https://help.reviewflowz.com/de/articles/15908054-sms-bewertungsanfragen-sms-gesetze-fur-unternehmen-einfach-erklart.md): Ja, du kannst deinen eigenen Kunden Bewertungsanfragen per SMS senden. Die US-SMS-Regeln in einfachen Worten, was ReviewFlowz übernimmt, und was bei dir bleibt. - [Entfernen einer gefälschten oder unfairen Google-Bewertung](https://help.reviewflowz.com/de/articles/15117475-entfernen-einer-gefalschten-oder-unfairen-google-bewertung.md): Die meisten schlechten Google-Bewertungen können nicht entfernt werden. Erfahre hier, wie du die melden kannst, die gemeldet werden sollten, und wie du mit den anderen umgehen kannst. - [Ist es legal, um Bewertungen zu bitten?](https://help.reviewflowz.com/de/articles/15505488-ist-es-legal-um-bewertungen-zu-bitten.md): Ja, es ist legal, um Bewertungen zu bitten. Wo das US-Recht, Google, Tripadvisor und G2 die Grenzen setzen und was tatsächlich zu tun ist. ## Italiano ### Primi passi - [Come invitare il tuo team su Reviewflowz](https://help.reviewflowz.com/it/articles/13127388-come-invitare-il-tuo-team-su-reviewflowz.md): Guida passo passo per invitare i membri del team al tuo account Reviewflowz - [Iniziare con ReviewFlowz](https://help.reviewflowz.com/it/articles/13128250-iniziare-con-reviewflowz.md): Un punto di partenza ideale per capire le metriche principali che ReviewFlowz seguirà per te e come interpretare i nostri grafici più importanti - [Scopri le piattaforme che supportiamo](https://help.reviewflowz.com/it/articles/13128315-scopri-le-piattaforme-che-supportiamo.md): Supportiamo oltre 200 piattaforme di recensioni. Se ha delle stelle, possiamo tracciarla 💪 - [Come usare i tag di revisione su Reviewflowz](https://help.reviewflowz.com/it/articles/13128339-come-usare-i-tag-di-revisione-su-reviewflowz.md): I tag di revisione ti aiutano a categorizzare automaticamente le recensioni grazie all'assegnazione automatica tramite AI. - [Guida Completa alla Demo di Reviewflowz](https://help.reviewflowz.com/it/articles/13660061-guida-completa-alla-demo-di-reviewflowz.md): Scopri come usare al meglio la piattaforma Reviewflowz con questa guida - [Come collegare il tuo profilo Google Business a Reviewflowz: requisiti e soluzione dei problemi](https://help.reviewflowz.com/it/articles/14298514-come-collegare-il-tuo-profilo-google-business-a-reviewflowz-requisiti-e-soluzione-dei-problemi.md) - [Come gestire profili recensioni e abbonamenti in ReviewFlowz](https://help.reviewflowz.com/it/articles/14298534-come-gestire-profili-recensioni-e-abbonamenti-in-reviewflowz.md) ### Report - [Come capire davvero cosa non piace agli utenti della tua app](https://help.reviewflowz.com/it/articles/15922155-come-capire-davvero-cosa-non-piace-agli-utenti-della-tua-app.md): Tre modi per scoprire cosa non va: identificare i temi e leggere le citazioni, verificare un'ipotesi con Claude o ChatGPT e segnare gli argomenti che stai affrontando. - [Cronologia delle recensioni Google: scopri come monitorare il tuo punteggio nel tempo](https://help.reviewflowz.com/it/articles/15646229-cronologia-delle-recensioni-google-scopri-come-monitorare-il-tuo-punteggio-nel-tempo.md): Google non conserva lo storico delle tue valutazioni. Ecco come calcolare semplicemente la cronologia, perché una stima retrospettiva non è mai precisa e come monitorarla accuratamente da ora in poi. - [Come utilizzare i filtri su ReviewFlowz](https://help.reviewflowz.com/it/articles/13169056-come-utilizzare-i-filtri-su-reviewflowz.md) - [Come organizzare le recensioni per il tuo team e risparmiare tempo](https://help.reviewflowz.com/it/articles/13169080-come-organizzare-le-recensioni-per-il-tuo-team-e-risparmiare-tempo.md): Scopri come assegnare correttamente le recensioni ai membri giusti del tuo team e creare una classifica per monitorare chi raccoglie più recensioni. - [Come trovare recensioni su Google per parola chiave?](https://help.reviewflowz.com/it/articles/13256342-come-trovare-recensioni-su-google-per-parola-chiave.md) - [Come creare e automatizzare report personalizzati su Reviewflowz](https://help.reviewflowz.com/it/articles/13256354-come-creare-e-automatizzare-report-personalizzati-su-reviewflowz.md) - [Esplorare le Recensioni per Ottenere Intuizioni Aziendali](https://help.reviewflowz.com/it/articles/14137700-esplorare-le-recensioni-per-ottenere-intuizioni-aziendali.md) ### Esporta e scarica le recensioni - [Come Esportare le Recensioni dei Clienti in CSV o Excel](https://help.reviewflowz.com/it/articles/13160918-come-esportare-le-recensioni-dei-clienti-in-csv-o-excel.md) - [Come ottenere la data esatta delle recensioni Google?](https://help.reviewflowz.com/it/articles/13161046-come-ottenere-la-data-esatta-delle-recensioni-google.md): Google mostra solo date relative per le recensioni. Con Reviewflowz, puoi avere date e orari precisi anche senza Google My Business. - [Come esportare le recensioni di Google su Excel?](https://help.reviewflowz.com/it/articles/13161174-come-esportare-le-recensioni-di-google-su-excel.md): Google offre solo esportazioni in formato JSON per le tue recensioni e molti scraper online sono estremamente lenti e restituiscono dati incompleti. ### Integrazioni - [Connettere Zendesk con ReviewFlowz](https://help.reviewflowz.com/it/articles/15733330-connettere-zendesk-con-reviewflowz.md): Trasforma ogni nuova recensione in un ticket Zendesk, rispondi attraverso Zendesk e pubblica direttamente sulla piattaforma delle recensioni. La configurazione richiede solo cinque minuti. - [Come configurare le notifiche di recensione su Slack](https://help.reviewflowz.com/it/articles/13256524-come-configurare-le-notifiche-di-recensione-su-slack.md): Ricevi ogni nuova recensione in un canale Slack e interagisci con essa senza mai lasciare Slack. Bastano circa cinque minuti per configurarlo. - [Come ottenere l’approvazione per un’app Slack?](https://help.reviewflowz.com/it/articles/13256552-come-ottenere-l-approvazione-per-un-app-slack.md) - [Come accedere ai tuoi dati di recensione su Chat GPT e Claude con ReviewFlowz MCP](https://help.reviewflowz.com/it/articles/13256384-come-accedere-ai-tuoi-dati-di-recensione-su-chat-gpt-e-claude-con-reviewflowz-mcp.md) - [Collegare Microsoft Teams a ReviewFlowz](https://help.reviewflowz.com/it/articles/13256554-collegare-microsoft-teams-a-reviewflowz.md): Ricevi tutte le tue nuove recensioni direttamente nel tuo canale di Microsoft Teams, rispondi, etichetta, traduci e genera report senza mai uscire da Teams. L'installazione richiede solo cinque min... - [Come incorporare un widget di recensioni su Wordpress?](https://help.reviewflowz.com/it/articles/13256585-come-incorporare-un-widget-di-recensioni-su-wordpress.md): Incorporare un widget di recensioni su Wordpress è semplice come 1-2-3 e richiede circa 5 minuti. - [Risoluzione dei problemi di connessione al Gestore del profilo aziendale di Google](https://help.reviewflowz.com/it/articles/15039537-risoluzione-dei-problemi-di-connessione-al-gestore-del-profilo-aziendale-di-google.md): Se hai difficoltà a collegare il Profilo aziendale di Google a Reviewflowz, qui trovi delle soluzioni utili. ### Rispondi alle recensioni - [Come rispondere alle recensioni su App Store e Google Play con l'AI](https://help.reviewflowz.com/it/articles/15914617-come-rispondere-alle-recensioni-su-app-store-e-google-play-con-l-ai.md): Quattro modi per rispondere alle recensioni delle app con bozze AI basate sulle tue risposte precedenti: automazione completa, il tuo helpdesk, Slack o Teams e la coda di risposta. - [Come Personalizzare le Risposte AI alle Recensioni](https://help.reviewflowz.com/it/articles/13256422-come-personalizzare-le-risposte-ai-alle-recensioni.md) - [Come rispondere alle recensioni su ReviewFlowz](https://help.reviewflowz.com/it/articles/13256433-come-rispondere-alle-recensioni-su-reviewflowz.md) - [Come utilizzare l'IA per rispondere automaticamente alle recensioni](https://help.reviewflowz.com/it/articles/13256441-come-utilizzare-l-ia-per-rispondere-automaticamente-alle-recensioni.md) - [Come collegare Reviewflowz all’App Store?](https://help.reviewflowz.com/it/articles/13256503-come-collegare-reviewflowz-all-app-store.md) - [Come usare l'IA per rispondere alle recensioni su Google con Google Business Manager](https://help.reviewflowz.com/it/articles/13589033-come-usare-l-ia-per-rispondere-alle-recensioni-su-google-con-google-business-manager.md) - [Come Creare un Efficace Prompt per Rispondere alle Recensioni Google con AI](https://help.reviewflowz.com/it/articles/14133913-come-creare-un-efficace-prompt-per-rispondere-alle-recensioni-google-con-ai.md) ### Ottieni più recensioni - [Come raccogliere testimonianze personalizzate con Reviewflowz](https://help.reviewflowz.com/it/articles/13130273-come-raccogliere-testimonianze-personalizzate-con-reviewflowz.md) - [Come monitorare la performance della tua raccolta di recensioni con Magic Links](https://help.reviewflowz.com/it/articles/13130294-come-monitorare-la-performance-della-tua-raccolta-di-recensioni-con-magic-links.md) - [Come creare un link per recensioni su Google e un codice QR compatibili con iPhone](https://help.reviewflowz.com/it/articles/13130336-come-creare-un-link-per-recensioni-su-google-e-un-codice-qr-compatibili-con-iphone.md): In questo articolo scopri come realizzare un link per recensioni su Google che funziona su iPhone, ideale per condividerlo sui tuoi social, il tuo sito web e le comunicazioni con i clienti. - [Perché i calcolatori gratuiti di recensioni Google sono sempre SBAGLIATI](https://help.reviewflowz.com/it/articles/13133717-perche-i-calcolatori-gratuiti-di-recensioni-google-sono-sempre-sbagliati.md) - [Come ottenere più recensioni su Google per il tuo ristorante](https://help.reviewflowz.com/it/articles/13133768-come-ottenere-piu-recensioni-su-google-per-il-tuo-ristorante.md) - [Pagare il personale per ogni recensione: pro e contro](https://help.reviewflowz.com/it/articles/13611031-pagare-il-personale-per-ogni-recensione-pro-e-contro.md) - [Come Motivare il Tuo Team a Raccogliere Più Recensioni \(Nel Modo Corretto\)](https://help.reviewflowz.com/it/articles/14138971-come-motivare-il-tuo-team-a-raccogliere-piu-recensioni-nel-modo-corretto.md) ### Compliance & Review Policy - [Richieste di recensioni via SMS: leggi sugli SMS per le aziende spiegate semplicemente](https://help.reviewflowz.com/it/articles/15908054-richieste-di-recensioni-via-sms-leggi-sugli-sms-per-le-aziende-spiegate-semplicemente.md): Sì, puoi inviare ai tuoi clienti richieste di recensione via SMS. Ecco una spiegazione semplice delle regole degli SMS negli Stati Uniti, cosa gestisce Reviewflowz e cosa rimane a te. - [Come Rimuovere una Recensione Falsa o Ingiusta su Google](https://help.reviewflowz.com/it/articles/15117475-come-rimuovere-una-recensione-falsa-o-ingiusta-su-google.md): La maggior parte delle recensioni negative su Google non può essere rimossa. Ecco come segnalare quelle che possono essere eliminate, quali valgono la pena di essere segnalate e cosa fare con le al... - [È legale chiedere recensioni?](https://help.reviewflowz.com/it/articles/15505488-e-legale-chiedere-recensioni.md): Sì, chiedere recensioni è legale. Scopri dove tracciano il confine la legge statunitense, Google, Tripadvisor e G2, e cosa fare concretamente. ## Português ### Primeiros passos - [Como convidar sua equipe no Reviewflowz](https://help.reviewflowz.com/pt/articles/13127388-como-convidar-sua-equipe-no-reviewflowz.md): Guia passo a passo para convidar membros da equipe para a sua conta Reviewflowz - [Começando com o ReviewFlowz](https://help.reviewflowz.com/pt/articles/13128250-comecando-com-o-reviewflowz.md): Uma introdução para entender as principais métricas que o ReviewFlowz monitora para você e como interpretar nossos gráficos principais. - [Plataformas de Avaliação que Suportamos](https://help.reviewflowz.com/pt/articles/13128315-plataformas-de-avaliacao-que-suportamos.md): Suportamos mais de 200 plataformas de avaliação. Se tem estrelas, nós acompanhamos 💪 - [Como usar tags de revisão no Reviewflowz](https://help.reviewflowz.com/pt/articles/13128339-como-usar-tags-de-revisao-no-reviewflowz.md): As tags de revisão ajudam a categorizar revisões automaticamente com a etiquetagem automatizada por IA. - [Demonstração Completa do ReviewFlowz](https://help.reviewflowz.com/pt/articles/13660061-demonstracao-completa-do-reviewflowz.md): Guia completo da plataforma ReviewFlowz - [Como conectar o Perfil Comercial do Google ao Reviewflowz: requisitos e solução de problemas](https://help.reviewflowz.com/pt/articles/14298514-como-conectar-o-perfil-comercial-do-google-ao-reviewflowz-requisitos-e-solucao-de-problemas.md) - [Como gerenciar perfis de avaliação e planos de assinatura no Reviewflowz?](https://help.reviewflowz.com/pt/articles/14298534-como-gerenciar-perfis-de-avaliacao-e-planos-de-assinatura-no-reviewflowz.md) ### Relatórios - [Como entender realmente as reclamações dos usuários do seu aplicativo](https://help.reviewflowz.com/pt/articles/15922155-como-entender-realmente-as-reclamacoes-dos-usuarios-do-seu-aplicativo.md): Três maneiras de descobrir o que está errado: identificar os temas e ler as citações, testar uma hipótese com Claude ou ChatGPT, e monitorar os tópicos que você está corrigindo. - [Histórico de Avaliações do Google: Como acompanhar suas avaliações ao longo do tempo](https://help.reviewflowz.com/pt/articles/15646229-historico-de-avaliacoes-do-google-como-acompanhar-suas-avaliacoes-ao-longo-do-tempo.md): O Google não mantém um histórico das suas avaliações. Aqui explicamos como recriá-lo, por que uma estimativa do passado nunca é exata e como monitorá-lo com precisão daqui em diante. - [Como usar filtros no ReviewFlowz?](https://help.reviewflowz.com/pt/articles/13169056-como-usar-filtros-no-reviewflowz.md) - [Como configurar um placar de avaliações para sua equipe \(e poupar horas de análise\)](https://help.reviewflowz.com/pt/articles/13169080-como-configurar-um-placar-de-avaliacoes-para-sua-equipe-e-poupar-horas-de-analise.md): Este artigo explica como designar avaliações aos membros corretos da equipe e construir e compartilhar um placar para monitorar quem está obtendo mais avaliações. - [Como buscar avaliações do Google pelo nome?](https://help.reviewflowz.com/pt/articles/13256342-como-buscar-avaliacoes-do-google-pelo-nome.md) - [Como criar e automatizar relatórios personalizados no Reviewflowz](https://help.reviewflowz.com/pt/articles/13256354-como-criar-e-automatizar-relatorios-personalizados-no-reviewflowz.md) - [Explorando Seus Comentários em Busca de Insights de Negócios](https://help.reviewflowz.com/pt/articles/14137700-explorando-seus-comentarios-em-busca-de-insights-de-negocios.md) ### Exportar e baixar avaliações - [Como Exportar Avaliações de Clientes para CSV ou Excel?](https://help.reviewflowz.com/pt/articles/13160918-como-exportar-avaliacoes-de-clientes-para-csv-ou-excel.md) - [Como obter a data exata para avaliações do Google?](https://help.reviewflowz.com/pt/articles/13161046-como-obter-a-data-exata-para-avaliacoes-do-google.md): O Google mostra apenas datas relativas para as avaliações. Mas você pode obter datas e horários exatos com o ReviewFlowz, mesmo se você ainda não tiver acesso ao Google My Business. - [Como exportar avaliações do Google para o Excel?](https://help.reviewflowz.com/pt/articles/13161174-como-exportar-avaliacoes-do-google-para-o-excel.md): O Google só oferece exportações em JSON de suas avaliações, e a maioria dos extratores online são extremamente lentos e só fornecem dados incompletos. ### Integrações - [Conectando o Zendesk ao ReviewFlowz](https://help.reviewflowz.com/pt/articles/15733330-conectando-o-zendesk-ao-reviewflowz.md): Transforme cada nova avaliação em um ticket do Zendesk e responda diretamente na plataforma. A configuração leva cerca de cinco minutos. - [Como ativar alertas de avaliações no Slack](https://help.reviewflowz.com/pt/articles/13256524-como-ativar-alertas-de-avaliacoes-no-slack.md): Tenha todas as novas avaliações em um canal do Slack e gerencie tudo sem sair de lá: responda, traduza e marque. A configuração leva menos de cinco minutos. - [Como conseguir a aprovação de um app no Slack?](https://help.reviewflowz.com/pt/articles/13256552-como-conseguir-a-aprovacao-de-um-app-no-slack.md) - [Como acessar seus dados de avaliação no ChatGPT & Claude com o Reviewflowz MCP?](https://help.reviewflowz.com/pt/articles/13256384-como-acessar-seus-dados-de-avaliacao-no-chatgpt-claude-com-o-reviewflowz-mcp.md) - [Integrando o Microsoft Teams com o Reviewflowz](https://help.reviewflowz.com/pt/articles/13256554-integrando-o-microsoft-teams-com-o-reviewflowz.md): Recebe cada nova avaliação diretamente no teu canal do Microsoft Teams, responde, marca, traduz e obtém relatórios sem sair do Teams. A configuração demora cerca de cinco minutos. - [Como incorporar um widget de avaliação no Wordpress?](https://help.reviewflowz.com/pt/articles/13256585-como-incorporar-um-widget-de-avaliacao-no-wordpress.md): Incorporar um widget de avaliação no Wordpress é tão simples quanto 1-2-3 e leva cerca de 5 minutos. - [Resolvendo problemas na conexão com o Gerenciador de Perfil Comercial do Google](https://help.reviewflowz.com/pt/articles/15039537-resolvendo-problemas-na-conexao-com-o-gerenciador-de-perfil-comercial-do-google.md): Se você está enfrentando dificuldades para conectar o Perfil Comercial do Google ao ReviewFlowz, aqui estão algumas soluções. ### Responder às avaliações - [Como responder a avaliações na App Store e Google Play com IA](https://help.reviewflowz.com/pt/articles/15914617-como-responder-a-avaliacoes-na-app-store-e-google-play-com-ia.md): Quatro maneiras de responder a avaliações de aplicativos com rascunhos de IA treinados nas suas próprias respostas publicadas: automação completa, sua central de atendimento, Slack ou Teams, e a fi... - [Como Personalizar Respostas de Avaliações com IA](https://help.reviewflowz.com/pt/articles/13256422-como-personalizar-respostas-de-avaliacoes-com-ia.md) - [Como responder a avaliações no Reviewflowz](https://help.reviewflowz.com/pt/articles/13256433-como-responder-a-avaliacoes-no-reviewflowz.md) - [Como responder automaticamente a avaliações com IA?](https://help.reviewflowz.com/pt/articles/13256441-como-responder-automaticamente-a-avaliacoes-com-ia.md) - [Como conectar o ReviewFlowz à App Store?](https://help.reviewflowz.com/pt/articles/13256503-como-conectar-o-reviewflowz-a-app-store.md) - [Como usar IA para responder às suas avaliações no Google no Gerenciador de Negócios do Google?](https://help.reviewflowz.com/pt/articles/13589033-como-usar-ia-para-responder-as-suas-avaliacoes-no-google-no-gerenciador-de-negocios-do-google.md) - [Como Criar um Bom Prompt para Respostas de Avaliações do Google AI](https://help.reviewflowz.com/pt/articles/14133913-como-criar-um-bom-prompt-para-respostas-de-avaliacoes-do-google-ai.md) ### Obter mais avaliações - [Como coletar depoimentos personalizados com Reviewflowz](https://help.reviewflowz.com/pt/articles/13130273-como-coletar-depoimentos-personalizados-com-reviewflowz.md) - [Como acompanhar o desempenho das avaliações com Links Mágicos](https://help.reviewflowz.com/pt/articles/13130294-como-acompanhar-o-desempenho-das-avaliacoes-com-links-magicos.md) - [Como gerar um link de avaliação do Google e um código QR que funcionem no iPhone?](https://help.reviewflowz.com/pt/articles/13130336-como-gerar-um-link-de-avaliacao-do-google-e-um-codigo-qr-que-funcionem-no-iphone.md): Neste artigo, vamos mostrar como criar um link de avaliação do Google compatível com o iPhone, que você pode compartilhar com segurança em redes sociais, sites e outras comunicações com clientes. - [Por que as Calculadoras Gratuitas de Avaliações do Google Estão Erradas](https://help.reviewflowz.com/pt/articles/13133717-por-que-as-calculadoras-gratuitas-de-avaliacoes-do-google-estao-erradas.md) - [Como conseguir mais avaliações no Google para o seu restaurante](https://help.reviewflowz.com/pt/articles/13133768-como-conseguir-mais-avaliacoes-no-google-para-o-seu-restaurante.md) - [Devo Pagar Minha Equipe por Cada Avaliação? \(Prós e Contras\)](https://help.reviewflowz.com/pt/articles/13611031-devo-pagar-minha-equipe-por-cada-avaliacao-pros-e-contras.md) - [Como Motivar Sua Equipe a Reunir Mais Avaliações \(do Jeito Certo\)](https://help.reviewflowz.com/pt/articles/14138971-como-motivar-sua-equipe-a-reunir-mais-avaliacoes-do-jeito-certo.md) ### Compliance & Review Policy - [Envio de Solicitações de Avaliação por SMS: Leis de Mensagens de Texto para Empresas Simplificadas](https://help.reviewflowz.com/pt/articles/15908054-envio-de-solicitacoes-de-avaliacao-por-sms-leis-de-mensagens-de-texto-para-empresas-simplificadas.md): Sim, é possível enviar mensagens de texto para seus clientes solicitando avaliações. Saiba mais sobre as leis de mensagens nos EUA, o que o ReviewFlowz faz e as suas responsabilidades. - [Como remover uma avaliação falsa ou injusta no Google](https://help.reviewflowz.com/pt/articles/15117475-como-remover-uma-avaliacao-falsa-ou-injusta-no-google.md): A maioria das avaliações ruins no Google não pode ser removida. Veja como denunciar aquelas que podem, quais valem a pena denunciar e o que fazer com o restante. - [É permitido pedir avaliações?](https://help.reviewflowz.com/pt/articles/15505488-e-permitido-pedir-avaliacoes.md): Sim, pedir avaliações é totalmente permitido. Conheça os limites estabelecidos pela lei dos EUA, Google, Tripadvisor e G2, e como proceder corretamente. ## Español ### Primeros pasos - [Cómo invitar a tu equipo en Reviewflowz](https://help.reviewflowz.com/es/articles/13127388-como-invitar-a-tu-equipo-en-reviewflowz.md): Guía paso a paso para invitar a miembros del equipo a tu cuenta de Reviewflowz - [Cómo empezar con ReviewFlowz](https://help.reviewflowz.com/es/articles/13128250-como-empezar-con-reviewflowz.md): Un buen punto de partida para entender las métricas clave que ReviewFlowz seguirá por ti y cómo interpretar nuestros principales gráficos. - [Plataformas que Apoyamos en ReviewFlowz](https://help.reviewflowz.com/es/articles/13128315-plataformas-que-apoyamos-en-reviewflowz.md): Apoyamos más de 200 plataformas de reseñas. Si tienen estrellas, las podemos rastrear 💪 - [Cómo utilizar las etiquetas de reseña en ReviewFlowz](https://help.reviewflowz.com/es/articles/13128339-como-utilizar-las-etiquetas-de-resena-en-reviewflowz.md): Las etiquetas de reseña permiten categorizar tus reseñas de manera automática con inteligencia artificial - [Guía Completa de Demostración de Reviewflowz](https://help.reviewflowz.com/es/articles/13660061-guia-completa-de-demostracion-de-reviewflowz.md): Aquí tienes una guía completa de la plataforma Reviewflowz - [¿Cómo conectar tu Perfil de Negocio de Google a Reviewflowz y qué necesitas saber para resolver posibles problemas?](https://help.reviewflowz.com/es/articles/14298514-como-conectar-tu-perfil-de-negocio-de-google-a-reviewflowz-y-que-necesitas-saber-para-resolver-posibles-problemas.md): Aprende a integrar tu Perfil de Negocio de Google con Reviewflowz de manera sencilla. Descubre los requisitos y posibles soluciones a problemas comunes. - [¿Cómo gestiono mis perfiles de reseñas y planes de suscripción en Reviewflowz?](https://help.reviewflowz.com/es/articles/14298534-como-gestiono-mis-perfiles-de-resenas-y-planes-de-suscripcion-en-reviewflowz.md) ### Informes - [Cómo identificar las verdaderas quejas de los usuarios de tu aplicación](https://help.reviewflowz.com/es/articles/15922155-como-identificar-las-verdaderas-quejas-de-los-usuarios-de-tu-aplicacion.md): Tres maneras de detectar problemas: descubre los temas y lee las críticas, pon a prueba una hipótesis con Claude o ChatGPT, y categoriza los problemas que estás resolviendo. - [Historial de reseñas de Google: cómo consultar tu calificación con el tiempo](https://help.reviewflowz.com/es/articles/15646229-historial-de-resenas-de-google-como-consultar-tu-calificacion-con-el-tiempo.md): Google no guarda tus calificaciones anteriores. Aquí te explicamos cómo puedes reconstruirlas, por qué es solo una aproximación y cómo monitorear con precisión a partir de ahora. - [¿Cómo usar filtros en Reviewflowz?](https://help.reviewflowz.com/es/articles/13169056-como-usar-filtros-en-reviewflowz.md): Explora cómo aplicar filtros en la plataforma de Reviewflowz para optimizar tus informes y listas de reseñas. - [Cómo configurar un tablero de reseñas para tu equipo \(y ahorrar tiempo en investigación\)](https://help.reviewflowz.com/es/articles/13169080-como-configurar-un-tablero-de-resenas-para-tu-equipo-y-ahorrar-tiempo-en-investigacion.md): En este artículo te mostramos cómo asignar reseñas a los miembros correctos de tu equipo y cómo crear y compartir un tablero para seguir quién está generando más reseñas. - [¿Cómo buscar reseñas de Google por nombre?](https://help.reviewflowz.com/es/articles/13256342-como-buscar-resenas-de-google-por-nombre.md) - [Cómo crear y automatizar informes personalizados en Reviewflowz](https://help.reviewflowz.com/es/articles/13256354-como-crear-y-automatizar-informes-personalizados-en-reviewflowz.md) - [Obteniendo Insights Comerciales de tus Reseñas](https://help.reviewflowz.com/es/articles/14137700-obteniendo-insights-comerciales-de-tus-resenas.md) ### Descargar reseñas - [¿Cómo Exportar Reseñas de Clientes a CSV o Excel?](https://help.reviewflowz.com/es/articles/13160918-como-exportar-resenas-de-clientes-a-csv-o-excel.md) - [¿Cómo obtener la fecha exacta de las reseñas de Google?](https://help.reviewflowz.com/es/articles/13161046-como-obtener-la-fecha-exacta-de-las-resenas-de-google.md): Google solo muestra fechas relativas para las reseñas. Pero puedes obtener fechas y horas exactas con Reviewflowz, incluso si no tienes acceso a Google My Business. - [¿Cómo exportar reseñas de Google a Excel?](https://help.reviewflowz.com/es/articles/13161174-como-exportar-resenas-de-google-a-excel.md): Google solo permite exportaciones JSON de tus reseñas, y la mayoría de los raspadores en línea son dolorosamente lentos y ofrecen datos incompletos. ### Integraciones - [Conectar Zendesk con Reviewflowz](https://help.reviewflowz.com/es/articles/15733330-conectar-zendesk-con-reviewflowz.md): Convierte cada nueva reseña en un ticket de Zendesk. Responde desde Zendesk y haz que se publique directamente en la plataforma de reseñas. La configuración se realiza en cinco minutos. - [Cómo configurar alertas de reseñas en Slack](https://help.reviewflowz.com/es/articles/13256524-como-configurar-alertas-de-resenas-en-slack.md): Recibe cada nueva reseña en un canal de Slack, luego responde, traduce y etiquétala sin salir de Slack. La configuración toma aproximadamente cinco minutos. - [¿Cómo conseguir la aprobación de una app de Slack?](https://help.reviewflowz.com/es/articles/13256552-como-conseguir-la-aprobacion-de-una-app-de-slack.md) - [Cómo acceder a tus datos de reseñas en Chat GPT y Claude con ReviewFlowz MCP](https://help.reviewflowz.com/es/articles/13256384-como-acceder-a-tus-datos-de-resenas-en-chat-gpt-y-claude-con-reviewflowz-mcp.md) - [Conectando Microsoft Teams con Reviewflowz](https://help.reviewflowz.com/es/articles/13256554-conectando-microsoft-teams-con-reviewflowz.md): Recibe cada nueva reseña en tu canal de Microsoft Teams, luego responde, etiqueta, traduce y obtén informes sin salir de Teams. La configuración lleva unos cinco minutos. - [¿Cómo insertar un widget de reseñas en Wordpress?](https://help.reviewflowz.com/es/articles/13256585-como-insertar-un-widget-de-resenas-en-wordpress.md): Insertar un widget de reseñas en Wordpress es tan fácil como 1-2-3 y te lleva 5 minutos. - [Solución de problemas para conectar con el Administrador de Perfiles Empresariales de Google](https://help.reviewflowz.com/es/articles/15039537-solucion-de-problemas-para-conectar-con-el-administrador-de-perfiles-empresariales-de-google.md): Si tienes problemas al enlazar el Perfil Empresarial de Google con Reviewflowz, aquí te ayudamos a solucionarlo. ### Responder a reseñas - [Cómo responder a reseñas en App Store y Google Play con IA](https://help.reviewflowz.com/es/articles/15914617-como-responder-a-resenas-en-app-store-y-google-play-con-ia.md): Cuatro maneras de contestar reseñas de aplicaciones usando borradores de IA entrenados con tus propias respuestas publicadas: automatización completa, tu mesa de ayuda, Slack o Teams, y la cola de ... - [Cómo personalizar las respuestas de reseñas con IA](https://help.reviewflowz.com/es/articles/13256422-como-personalizar-las-respuestas-de-resenas-con-ia.md): Descripción: - [Cómo responder a las reseñas en Reviewflowz](https://help.reviewflowz.com/es/articles/13256433-como-responder-a-las-resenas-en-reviewflowz.md) - [¿Cómo utilizar la IA para responder automáticamente a reseñas?](https://help.reviewflowz.com/es/articles/13256441-como-utilizar-la-ia-para-responder-automaticamente-a-resenas.md) - [¿Cómo conectar Reviewflowz con la App Store?](https://help.reviewflowz.com/es/articles/13256503-como-conectar-reviewflowz-con-la-app-store.md) - [¿Cómo usar IA para responder a tus reseñas de Google en Google Business Manager?](https://help.reviewflowz.com/es/articles/13589033-como-usar-ia-para-responder-a-tus-resenas-de-google-en-google-business-manager.md) - [Cómo crear un buen indicio para las respuestas de reseñas de Google AI](https://help.reviewflowz.com/es/articles/14133913-como-crear-un-buen-indicio-para-las-respuestas-de-resenas-de-google-ai.md) ### Conseguir más reseñas - [Cómo obtener testimonios personalizados con Reviewflowz](https://help.reviewflowz.com/es/articles/13130273-como-obtener-testimonios-personalizados-con-reviewflowz.md) - [Cómo seguir el desempeño de tus reseñas con Magic Links](https://help.reviewflowz.com/es/articles/13130294-como-seguir-el-desempeno-de-tus-resenas-con-magic-links.md) - [Cómo crear un enlace de reseña de Google y un código QR que funcione en iPhones](https://help.reviewflowz.com/es/articles/13130336-como-crear-un-enlace-de-resena-de-google-y-un-codigo-qr-que-funcione-en-iphones.md): En este artículo, te mostraremos cómo crear un enlace de reseña de Google que sirva en iPhones, y que puedas compartir de manera segura en tus redes sociales, sitio web y comunicaciones con clientes. - [Por qué todas las calculadoras gratuitas de reseñas de Google están MAL](https://help.reviewflowz.com/es/articles/13133717-por-que-todas-las-calculadoras-gratuitas-de-resenas-de-google-estan-mal.md) - [Cómo conseguir más reseñas de Google para tu restaurante](https://help.reviewflowz.com/es/articles/13133768-como-conseguir-mas-resenas-de-google-para-tu-restaurante.md) - [¿Debería Incentivar a Tu Personal por Reseñas? \(Ventajas y Desventajas\)](https://help.reviewflowz.com/es/articles/13611031-deberia-incentivar-a-tu-personal-por-resenas-ventajas-y-desventajas.md) - [Cómo Motivar a Tu Equipo para Obtener Más Reseñas \(de la Manera Correcta\)](https://help.reviewflowz.com/es/articles/14138971-como-motivar-a-tu-equipo-para-obtener-mas-resenas-de-la-manera-correcta.md) ### Compliance & Review Policy - [Solicitudes de reseña por SMS: leyes sobre mensajes de texto para empresas en términos simples](https://help.reviewflowz.com/es/articles/15908054-solicitudes-de-resena-por-sms-leyes-sobre-mensajes-de-texto-para-empresas-en-terminos-simples.md): Sí, puedes enviar solicitudes de reseña por SMS a tus clientes. Aquí te explicamos las normas de mensajería de texto en EE.UU. de manera sencilla, lo que gestiona Reviewflowz y lo que queda bajo tu... - [Cómo eliminar una reseña falsa o injusta de Google](https://help.reviewflowz.com/es/articles/15117475-como-eliminar-una-resena-falsa-o-injusta-de-google.md): La mayoría de las reseñas negativas de Google no se pueden eliminar. Aquí te explicamos cómo reportar las que sí se pueden, cuáles vale la pena reportar y qué hacer con el resto. - [¿Es legal pedir reseñas?](https://help.reviewflowz.com/es/articles/15505488-es-legal-pedir-resenas.md): Sí, pedir reseñas es legal. Descubre cómo la legislación de EE. UU., Google, Tripadvisor y G2 establecen sus normas y qué acciones debes tomar.