Question 1

Getting started with reviewflowz

Accepted Answer

First, you’ll need to create a reviewflowz account if you haven’t already. You can head to our signup page to create a free trial account.

Our free trial comes with up to 10 review listings and 10 automations. Should you feel limited by that, please let me know and I’ll be happy to extend your trial account capabilities

You can find more details about our pricing here.

Once you’re in, you’ll need to decide what review listings you’d like us to keep an eye on for you.

Head over to New Review Profile, and look for your review listings. Our search is platform based so you’ll need to select a platform and search for your brand name, or whatever name you gave your listing on that platform.

Once your listing is ready, you should be able to confirm the overall ratings and rating counts

Note that we’ll also start monitoring your average rating daily from now on, that’s what the dark orange line is.

Question 2

Connecting Slack with reviewflowz

Accepted Answer

If you haven’t already, you’ll need to create a reviewflowz account and set up a review listing you’d like us to track. You can track up to ten review listings on the free trial. Here's a step by step guide

Now that we’re actively tracking at least one listing for you, we need a channel to send new reviews to. You can set that up by going to Integrations > Create a new channel or by following this link

Select “Slack” in the dropdown and click “Connect a Slack channel”

Select the Slack channel you’d like to send reviews to. If you’re logged into multiple workspaces, you can change Slack workspaces using the dropdown in the top right corner

Voilà! We’re in.

All that’s left now is to let us know what kind of notifications you’d like us to send. You can select the review listing(s) you want us to notify you for, and set a rating filter.

For example, if you’d like to receive only reviews with a rating of 3 / 5 or less.

Hit Save and activate, and we’ll send every review that matches your filters to your Slack channel.

If you haven’t set any filter, we’ll send

Question 3

How to export Google reviews to Excel?

Accepted Answer

Whether you're performing an audit for a client, or just want to get a clear picture of what's being said about your business, exporting your google reviews is as easy as it sounds, even though Google doesn't exactly make it easy.

The easiest way is to use Reviewflowz's review exports at $0.01 per review.

Exports are almost instant, with an unlimited number of reviews.

The cheapest way is to use an SEO chrome extension called PhantomLocal. We've tested it. It's free and it works fine, although you're limited to 1000 reviews per listing, and it takes a while to scrape all reviews. And it does so on your browser, so you can't really do anything else while it's scraping, at the risk of having to restart.

1 Review exports by reviewflowz

${vimeo}How to export Google reviews to Excel

The easiest way to get a review export is to use our very own pay as you go review exports.

We charge $0.10 to make it a no brainer for anyone looking for a serious solution. You can download a sample of 25 rows for any google maps listing to double check before making your purchase.

| Access review exports and download Google reviews in minutes

The exports include all available data points on Google Maps:

The Google My Business listing name
The review ID (Google's)
The review content
The review score (between 1 & 5)
The review link
The date the review was published
The reviewer's name (when available)

Here's a scree

Question 4

Review platforms we support

Accepted Answer

Wondering if we can fetch reviews on a specific platform? You're in the right place

Review platforms we support

Here's a list of the main review platforms we support. This list isn't exclusive, meaning we also support other platforms.

Capterra, GetApp, and SoftwareAdvice – All listed under "Capterra" – Learn why
Gartner Peer Insights
G2
Trustradius
OMR
Google Maps
Trustpilot
App Store, Mac OS Store, iTunes, and every other apple powered store
Google Play Store
Youtube (comments)
Google Chrome Store
Glassdoor
Shopify's App marketplace
Wordpress plugins marketplace
Hubspot marketplace
Salesforce AppExchange
Xero marketplace
Quickbooks marketplace
Crozdesk, and other review aggregators
Better Business Bureau
AppSumo
Product Hunt
Verified Reviews (Net Reviews)

Our policy to add new review platforms

If you can't find support for a platform you require, we commit to adding up to 3 new platforms in under 2 weeks for new premium customers, with a 2-week money-back guarantee: if we can't support the platform you're after, we'll refund you entirely.

Let us know in the chat and we'll confirm before you purchase a plan.

Question 5

Connecting Microsoft Teams with reviewflowz

Accepted Answer

1 What we’re aiming for

You can receive new review notifications on any MS Teams channel, but it takes a minute to set up. They’ll look something like this

2 Create an incoming webhook on Microsoft Teams

This first part is largely inspired by Microsoft’s own documentation which you can access here

What we’re doing here is creating a public URL for your MS Teams channel to receive messages and publish them.

First, open the channel you want to receive new reviews on – or create it if needed, and open it after.
In the dropdown menu on the top right corner, click “Connectors”

In the list, search & find “Incoming webhook”

3.5 If you haven’t enabled it yet, enable it first.

Click “configure”
You’ll need to give it a name – for example “reviewflowz”. You can upload an image or keep the default webhook icon. Click “Create”.
Microsoft has generated a unique URL which we’ll now need to communicate to your reviewflowz account. Keep this window open and copy the URL at the bott

Question 6

How to get a Slack app approved?

Accepted Answer

How to add a new Slack app to your workspace?

By default, any member of a Slack workspace can install an app.

Once an app is installed, all members of the workspace can connect their accounts to use it.

However, workspace owners can turn on app approval to require admin approval for all apps.

Members can install any apps approved by a workspace owner and may be able to request approval for other apps.

I'm having issues adding an app, do I need to request approval?

If you've tried to connect to Slack from reviewflowz and been prompted to ask for approval, Slack has sent a request to your Slack admins.

You can find the Slack admins on your workspace by going to the "More" button on the left sidebar of your Slack desktop app, hovering Your organisation, and clicking "People"

You'll land on a directory of all the people active on your Slack workspace. You can filter by "account type".

You're looking for Owners and Admins.

Now you can chase them down and ask them who's effectively in charge of app approval. They'll be able to help out.

If they have any questions about the way we handle data and privacy, reviewflowz has been reviewed and approved by the official Slack apps team, and [we've documented everything we do there](https://blknscommunity.slack.com/apps/A02383ECSLS-review-flowz-reviews-tracking-bot?tab=

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