Six of the ten biggest review platforms give you no usable way to download your own reviews. The four that do hand you JSON, or one file per location, or one file per app per month, in four different date formats. So a business on three platforms doesn't have an export problem. It has a merge problem.
Reviewflowz imports every listing you own, on any of those platforms, and exports all of them into one CSV. You pick the columns from 33 fields and drag them into the order you want. You filter on screen first, so the file arrives already narrowed. Every review carries the same date format, whichever platform it came from.
The file opens in Excel and Google Sheets, and it handles every language. Exports come with any paid subscription, from $45 per location per month.
Four exports do not make one spreadsheet
Getting one platform's reviews out is the easy part. The trouble starts when you have two.
Take a restaurant group with five locations and an app on both stores. Google Takeout gives you five JSON files, one per location, and every star rating is spelled out as a word instead of a number. Play Console gives you one CSV per app per month, so a year is twelve files, and each one carries two different date columns. App Store Connect gives you no file at all. Trustpilot gives you two, because service reviews and product reviews export separately.
That's nineteen files before anyone has opened a spreadsheet. Four date conventions, two ways of writing a star rating, and four different names for the column holding the person who wrote it. So the work was never the downloading. It's making nineteen files agree with each other.
This isn't an edge case either. The median Reviewflowz customer has four listings, and five if they're on more than one platform.
Reviewflowz imports every listing you have, whatever platform it sits on, and exports all of them into one file.
Which platforms let you download your reviews
Here's what each platform actually gives you, checked in August 2026.
Platform | Export? | Format | What it needs | The catch |
Yes | JSON only | Owner or manager | One file per location, and the star rating is a word, not a number | |
Trustpilot | Yes | CSV | Trustpilot Business account | Service reviews and product reviews are two separate exports |
Google Play | Yes | CSV | Play Console access | One file per app per month, and there's no reviewer name column at all |
API only | JSON | An API key | Nothing in App Store Connect. The developer reply is a separate request | |
Capterra | No | The same review also lives on GetApp and Software Advice | ||
G2 | Yes | CSV | Claimed product profile | Active filters quietly shorten the file, and it's one export per product |
No | The Content API returns 5 recent reviews | |||
Yelp | No | Yelp's own data tool excludes your business data | ||
Glassdoor | Partial | CSV | A paid Branded Company Page | The free tier gets no review export |
Booking.com | No | Reviews are gone at 36 months, and scores are out of ten |
Google does document how to download your Business Profiles to a spreadsheet, and it isn't what it sounds like. That exports your profile data, the names, the hours, the addresses. It doesn't include a single review.
So six of these ten give you nothing usable, and the four that do export make you reconcile them yourself.
Reviewflowz imports every platform in that table, including the six that have no export of their own. You add the listing, Reviewflowz pulls its reviews, and they come out in the same CSV as the platforms that do export. That covers Yelp, Tripadvisor, Capterra, Booking.com and the App Store, where there is otherwise nothing to download. Exports come with any paid subscription, from $45 per location per month on Pro. You can see what comes out in the file before you start.
Every platform in one file
Add every listing you have
You add listings, not integrations. Search for your business or paste the listing URL, and Reviewflowz starts importing its reviews.
The account is the unit, so a Google listing, a Trustpilot page and an app all sit in the same place once they're in. Reviewflowz supports around thirty platforms, so most of what you already collect on is covered.
Narrow it before you export
Whatever is on screen is what lands in the file.
Filter by date range, rating, platform, location, tag, language, whether you've replied, or the team member a review belongs to. The count updates as you go, so you can see the file before you ask for it.
Choose your columns
You pick what the CSV contains and the order it comes in. There are 33 fields to choose from, plus any custom dimensions you've set up, and you drag them into the order you want. There's a full walk through every column if you want to know what each one holds.
The picker only offers columns your platforms can actually fill. A Google and Trustpilot account gets the union of what those two carry, so you're choosing from real columns rather than guessing which ones will come back empty.
One row shape, whatever the platform
The same column means the same thing on every row, whichever platform the review came from.
What the platforms emit | What your file says |
| One Rating column |
| One Reviewer column |
Three reply columns, a nested object, or a separate request | One Reply column |
Google Business Profile writes the word FIVE. Google Play writes the number 5. Those are two products from the same company, and you'd still have to map one onto the other by hand.
One date format, and it's a real date
Every review carries the same timestamp, in the same shape, whichever platform it came from. Every row reads 2026-08-21 07:41:56 UTC, date and time and zone, whether the review came from Google, the App Store, Trustpilot, Capterra or Tripadvisor.
Apple stamps its dates with a local offset. Google Play normalises everything to UTC. Yelp writes no timezone at all. And Google's public listing never shows a date, only "3 months ago", recomputed every time the page loads, which is why getting an exact date out of Google is its own job. Sort a merged file by raw text and the rows land in the wrong order.
The file arrives by email
Click Export and the file is built in the background, usually in two or three minutes. You get a notification in the app and an email when it's ready, and it stays available for seven days.
It opens in Excel and Google Sheets, and it handles every language, Mandarin, Cyrillic, Greek, Arabic. There's no scheduled export, so you run it when you need it. If the reason you wanted a spreadsheet was to search your reviews for a staff member's name, you can do that before you export instead.
One export covers every listing on the account. That is one file, one set of column names and one date format, whether you run three Google locations or Google plus Trustpilot plus both app stores. The alternative is one export per platform per listing, then a pass to make starRating: "FIVE" and Star Rating: 5 mean the same thing. Exports come with any paid subscription, from $45 per location per month on Pro, and the current rates are on the pricing page.
The other routes, and where each one stops
The platform's own export. Use it when it exists and it gives you what you need. The table above says when that's true. What it never solves is the second platform, because you're still the one merging.
Scrapers and browser extensions. They read the page a visitor sees, so on Google they record "3 months ago" rather than a date, and every review from that quarter arrives stamped with the same day.
Building it yourself. Google has two review APIs and neither one is an export. The Places API returns a maximum of five reviews per place, with no pagination, and that limit has been open on Google's issue tracker since 2015. The Business Profile API returns everything, but you need an email listed as owner or manager on the profile, a profile verified and active for 60 days, a website, eight APIs enabled, and an approval from Google before your quota moves above zero requests per minute.
All in one reputation platforms. Most want an annual contract and won't publish a price, so you go through a sales process before you see a number. If you need the whole platform, that's a reasonable trade. If you need a spreadsheet, you're buying a lot to reach one feature. If what you actually want is the same numbers every month, a scheduled report does that without a file at all.
What it costs
Exports come with any paid subscription, from $45 per location per month on Pro and $70 on Premium. There's one rate up to three locations and a lower one from four to ten. Above ten it's quoted rather than listed.
There's no cap on how many reviews you export, and no limit on how often. If your business is an app or a SaaS product rather than a set of locations, pricing is per review profile instead.
One thing to know before you pick a plan. The Team members column, the one that says which member of staff a review belongs to, is on Premium at $70 per location per month. Everything else in the file is on Pro.





