Reviewflowz connects to Bokun and asks the guest for a Google review after the experience. Every review is credited to the guide who ran it.
$70 per location per month billed annually, or $80 month to month with no commitment. The 14 day trial does not ask for a card.
Every review Bokun helps you collect ends up on Tripadvisor
Bokun is owned by Tripadvisor, and that shows in where your reviews land.
Viator's own operator documentation lists three ways to collect a review: Viator's request email, the Request Reviews tool in your Management Center, and the website widget. Here is where the first one goes:
The other two land on your Tripadvisor product page or your Tripadvisor listing page, and both require the guest to log into or create a Tripadvisor account first.
Bokun's own automated message follows the same logic. Its documentation suggests you "ask if the customer wants to rate you on TripAdvisor, Viator, Expedia etc." Google is not in that list.
None of this is a bug. Tripadvisor built a review platform and Bokun feeds it. It is just not the platform your next guest is searching.
Why that matters more than it looks
A traveller planning a day out types the thing they want into Google, on a phone, in a city they do not know. What they get is a map with three businesses on it.
Your Tripadvisor rating does not put you in that map. Your Google reviews do, and Tripadvisor cannot compete for that slot on your behalf.
So the reviews you are already earning are building someone else's listing.
Every review lands on the guide who ran the tour
This is where the tour business is different from every other industry we connect to, and it is the reason per-guide attribution is worth more here.
Guests do not remember your company name. They remember Marco. They write "Marco was incredible" and they spell it however it sounded to them, in whatever language they speak.
We read the guide off the booking, not out of the review text. And when a guest does name someone, matching is done by a model rather than by string comparison, so it handles what this industry actually throws at it:
A guest writes the review in Portuguese, Japanese or Greek. The name still resolves.
They spell it phonetically, or use a nickname, or reverse the order of the names. Still resolves.
They write nothing but "our guide was amazing"? Still credited, because the link is the booking, not the words.
Two guides on a departure? Both credited.
Genuinely ambiguous? It waits for a person rather than crediting the wrong guide.
Operators in this trade already reward guides for reviews that mention them by name, usually a bonus or a monthly leaderboard. That only works if the counting is right, and counting by hand across four alphabets is not counting.
Reviews, and nothing else. Reviewflowz sends the guest a request after the experience, by email, SMS or WhatsApp, and credits the review to the guide on the booking. It also watches Google, Tripadvisor and the rest in one place, so you see everything without logging into four dashboards. Full detail on the Bokun integration, and what we do for tour operators.
When the request goes out, honestly
Bokun has no completed status. A booking stays Confirmed, and Bokun's own automated messages fire on a clock: so many days and hours after travel, whether or not the guest turned up.
Bokun does know who arrived, if your guides use it. The passenger list and the mobile app both let a guide mark a guest Arrived or No Show, by tapping or by scanning the ticket.
That is worth doing for its own sake, and it is the difference between asking the people who came on your tour and asking everyone who booked.
Setting it up
1. Connect Bokun
In Reviewflowz, open Integrations, then Automate Review Requests, and click Bokun.
2. Grant the permissions in Bokun
Open the app in Bokun and approve the requested permissions. Everything on our side is ready before you do this, and the card tells you when the last step is yours.
3. Turn requests on before your next departure
Requests do not work backwards. A guest whose tour finishes while requests are off is never sent one.
What it costs
Bokun publishes its pricing, which not everyone in this category does: free to start, then $49, $149 or $499 a month plus a percentage of each booking. The automated message that could carry a review link needs at least the $49 tier, and on that tier it shares a 500 email a month cap.
The bolt-on reputation tools are the expensive ones. Podium is $399 a month on an annual term paid up front. Birdeye publishes no number at all and asks for 90 days notice to cancel.
We are not that kind of software. Reviewflowz is laser focused on one job. It is light, it does that job properly, and there is nothing else in it to pay for, learn, or switch off.
What it costs, published. $70 per location per month billed annually, or $80 month to month with no commitment of any sort. Messaging is metered on top at $5 per 1,000 emails and $5 per 100 SMS. No setup fee, no contract, no notice period. The 14 day trial does not ask for a card.
Questions people ask
Should I stop collecting Tripadvisor reviews? No. Keep them. Tripadvisor still sells tours. It just does not put you on the map.
My guests book through Viator. Do they get a request? Bookings that reach Bokun are enrolled. A guest who booked on Viator will also get Viator's own emails, so consider your timing.
Two guides ran the departure. Who gets credit? Both.
A guest wrote the review in another language. Does it still count? Yes, and it still lands on the right guide.
Will guests who booked but never showed be asked? Only if nobody marked them a No Show. Mark your arrivals and the problem disappears.