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How to get Google reviews from Vagaro checkouts

Vagaro already collects a review for the stylist who did the work. It lands on your Vagaro listing page, not on Google. Here is how to send a Google review request from every checkout instead, and what it takes to credit it to the stylist.

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Written by Axel Lavergne

Reviewflowz connects to Vagaro and asks the client for a Google review when the checkout is recorded. Every review is credited to the stylist who did the work.

Setup is a webhook URL you paste into Vagaro once. $70 per location per month billed annually, or $80 month to month with no commitment. The 14 day trial does not ask for a card.

Your Vagaro reviews are real. They are just not on Google.

This is the part most owners get wrong, so it is worth being precise: Vagaro is not failing to collect reviews. It collects them well.

When a client completes a service, Vagaro emails them and prompts them in the app. The client rates punctuality, value and service, writes a review of the business, and writes a separate review of the stylist by name. Here is Vagaro's own example of the email an owner receives:

Vagaro's example review email, showing a Venue Review, a separate Review for Donna J, and separate overall ratings for the Business and the Service Provider

Look at the bottom of that. Two overall ratings, side by side: Business and Service Provider. Vagaro knows exactly who did the work, because the review was written from an appointment that already had a provider attached to it.

Then it publishes that on your Vagaro listing page. Vagaro says why, in the same article: it considers itself the destination, not a route to somewhere else.

That is a reasonable position for Vagaro to take. It is a problem for you, because the client choosing between three salons is looking at Google, not at vagaro.com.

Vagaro will not send anyone to Google, and does not claim to

Search Vagaro's own help centre for "google review" and you get two kinds of article that never meet. Articles about Google that are not about reviews, and articles about reviews that are not about Google.

Vagaro's help centre search for

Vagaro's review documentation is six articles. Not one mentions sending a client to Google. The only outbound share the review flow offers is Facebook.

There is also nothing to switch on. Vagaro's single review setting controls who may leave a review, not what happens after they leave one.

Every review lands on the stylist who earned it

Your stylists exist in Reviewflowz as people, and a review is credited to one of them when the client names them in it. Spelling is forgiven, so "Camille", "Camile" and "Camilla" all land on the same stylist, and anything genuinely ambiguous waits in a queue for a person instead of crediting the wrong one. A leaderboard your team does not trust is worse than no leaderboard.

The honest limit: the client has to write the name. Vagaro's checkout webhook does not tell us which provider did the work, so a review that says "she was amazing" and names nobody counts for the salon and not for a stylist. That is a real constraint and you should plan around it rather than discover it in month two.

What you get that Vagaro will not give you is the board itself. Vagaro collects a per-stylist review, emails it to the account owner, and offers no way to filter or rank by employee.

The Reviewflowz leaderboard, ranking staff by reviews earned

Vagaro captures the per-stylist rating and emails it to the account owner. It does not give you a report you can sort by stylist, and the Review Management report has filters for rating, photos, responses and sort order, but none for employee. This is the number that was always there and was never in front of you.

Reviews, and nothing else. Reviewflowz watches the checkout, sends that client a request by email, SMS or WhatsApp, and credits the review to the stylist on the appointment. Reviews at or below your threshold reach you in Slack within a couple of hours, which is your window to phone the client while it is still fixable. No booking system to migrate to, no phone system, no campaigns. Full detail on the Vagaro integration, and what we do for salons and spas.

Turning that into a chair contest

Commission structures already reward the things you want more of. Reviews fit the same shape, because each one arrives attached to the stylist who earned it.

Two things before you put it on the board. A review that names the stylist and describes the service is worth more than a bare rating, and it is also the only kind that can be credited to a person, so it is worth coaching for. And there is a line: rewarding your own team for asking is fine, rewarding the client for reviewing is not.

Setting it up

Vagaro has no API for this, so it is one manual step, done once.

1. Copy your webhook URL

In Reviewflowz, open Integrations, then Automate Review Requests, and click Vagaro. Copy the URL shown.

The Vagaro card in Reviewflowz showing the webhook URL to copy and the connection status

2. Paste it into Vagaro

In Vagaro, go to Settings, then Webhooks, and add the URL. Subscribe it to the Transaction, Customer and Appointment events.

3. Check out one client, then press Confirm

Nothing is enrolled until you confirm. Check out a real client, come back, and press Check status. Once a delivery has arrived, press Confirm.

Only visits after you confirm are enrolled. Nobody from before today is contacted.

What it costs, and what a checkout actually means

A note on the trigger first, because it matters in a salon. Vagaro appointments have no completed status, they stay Confirmed, so the checkout is the reliable signal that the visit happened. Vagaro builds the cart at checkout and prompts you to rebook straight afterwards, which is the end of the visit by any reading.

The exception is worth knowing: if you take deposits or full prepayment at online booking, or the client is redeeming a package or a membership, the money moved earlier than the service did.

On cost, Vagaro is not the problem. It publishes its price, one plan, and lets you cancel any time. The bolt-on reputation tools are where it gets expensive: Podium is $399 a month on a twelve month term paid annually in advance, and Birdeye will not publish a number at all, asks for 90 days notice to cancel, and adds an 8% fee on renewal.

We are not that kind of software. Reviewflowz is laser focused on one job. It is light, it does that job properly, and there is nothing else in it to pay for, learn, or switch off.

What it costs, published. $70 per location per month billed annually, or $80 month to month with no commitment of any sort. Messaging is metered on top at $5 per 1,000 emails and $5 per 100 SMS, so 200 texts a month costs $10. No setup fee, no contract, no notice period. The 14 day trial does not ask for a card.

Questions people ask

Do I have to turn Vagaro's own reviews off? No, and most salons leave them on. They are useful inside Vagaro. They are just not visible on Google.

Will my past clients get a request? No. Only checkouts after you confirm the connection.

Two stylists worked on the client. Who gets credit? Both.

A client prepaid weeks ago. When does the request go out? When the transaction is recorded. If you take deposits at booking, check the timing before you rely on it.

Can I move my existing Vagaro reviews to Google? No, and nobody can. A review written on Vagaro belongs to Vagaro. What you can do is start asking every client from today.

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